Overview
Remote
Depends on Experience
Contract - Independent
Contract - W2
Contract - 12 Month(s)
No Travel Required
Skills
Contact Center Technology
LiveVox
NICE
Job Details
Job Title : Contact Center Technology Engineer (LiveVox & NICE )
Location : Plano, TX (REMOTE)
Duration : 12+ Months
Must have skills:
Core work on LiveVox outbound campaign working with both business and technical teams
Detailed Job Description:
- Call Center experience in NICE InContact with Studio Scripting.(Omni channel scripting)
- Call Center experience in LiveVox with designer Scripting.(Omni channel scripting)
- Good knowledge on API ; Snowflake integration; SF Marketing cloud
- SME on
- LiveVox dialer /Smart Reach with scripting
- Nice Personal Contact Dialer.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.