ServiceNow CMDB Solutions Specialist, REMOTE, 12+ Months

Overview

Remote
Depends on Experience
Accepts corp to corp applications
Contract - W2
Contract - Independent
Contract - 12 month(s)
No Travel Required

Skills

ServiceNow CMDB
CSDM

Job Details

Hi,

Application Engineer II ServiceNow -CMDB

Duration: 12 months

Location: PST times Remote

As a ServiceNow CMDB Solutions Specialist, you'll report to an IT Manager in Los Angeles, California, and be part of a collaborative team dedicated to enhancing the ServiceNow platform.

  • 5+ years of hands-on experience working with the ServiceNow platform, specifically in the areas of CMDB, CSDM, and Service Mapping.
  • Excellent English language skills: you are comfortable presenting to large audiences and excel at writing in-depth application how-tos, documenting processes, and producing user-facing documentation
  • Excellent remote working skills: you thrive in a hybrid work environment and are very comfortable with asynchronous communication, providing timely and relevant updates on your progress and blockers as they arise, to both your team and your stakeholders
  • Experience with platforms like; Google Workspace, Jira and Slack.
  • Proven ability to design and implement CI data models that follow the CSDM framework and align with enterprise architecture standards.
  • Strong business analysis skills, including gathering business requirements and translating them into technical requirements.
  • Strong understanding of infrastructure and application architecture, including how configuration data supports service operations, automation, and incident/problem/change proc

Nice to Have

  • Experience in Portfolio Management, Capacity Management and Project Management
  • Experience with tools like Datadog, Jira Asset Management, Backstage, JAMF, Intune, AWS
  • ITIL Certification or equivalent experience
  • Proficiency in Agile methodologies and frameworks such as Scrum and Kanban
ServiceNow CMDB and CSDM certification or relevant ServiceNow experience
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