Network Engineer (must reside in Richmond, VA)

Network Engineer REMOTE but must reside in the Richmond, VA area and be able to work onsite (occasionally as needed) ship is Required per government contract Must be able to obtain Public Trust clearance

This is an E-commerce position requiring a minimum of bachelor s degree in computer science or related field or has equivalent work experience. Must have strong Network administration experience. Individuals must be able to lead, implement, and support of specialized business and technical information technology solutions. Must be willing to work off hours, weekends and on-call.

Technical Skills and product knowledge requirements:
General maintenance, troubleshooting and root cause analysis for network incidents in the environment
Resolve all network issues assigned to the network team
Drive problem resolutions to ensure business continuity
Share daytime and evening shift rotations and on-call weekends and after-hours support rotations.
Improve quality and ensure consistent and timely resolution of incidents
Implement necessary steps to prevent future incidents
Audit network devices to confirm network policies and guidelines meet or exceed targets for successful audits
Perform change management (CM) role on all network devices. Implement network change requests based on CM processes
Install, upgrade and maintain all network components
Document processes in accordance with the Information Technology Infrastructure Library (ITIL) requirements

Qualifications/Responsibilities:
Extensive knowledge administering and upgrading F5 LTM load balancers
Extensive knowledge administering and upgrading Checkpoint and Juniper firewalls
Extensive knowledge of administering Cisco IOS routers, Cisco IOS, and Nexus OS switches
Extensive troubleshooting skills relating to desktops, servers, network and firewalls
Advanced level knowledge of any of the following protocols OSPF, EIGRP, HSRP, VLAN, and TCP/IP
Follow-up and attention to detail with great customer service skills
Professional, responsible attitude and can work independently
Extensive written documentation (processes, user guides)
Strong verbal and written communication skills
Ability to work with remote, matrixed teams
Ability to work effectively in a team, and with clients
Qualified applicants have a Bachelor's degree in a related area or have at least 10 years of experience in the field