Overview
Skills
Job Details
Position: Infor LN Technical Consultant
Location: Dallas, TX (100% Remote)
Duration: 1+ Year
Job Summary:
We are seeking an experienced Infor LN Technical Consultant with strong expertise in ERP LN tools and exposure to Infor XI. The consultant will be responsible for addressing user issues, resolving technical problems, managing service tickets, handling product service requests, and performing required configuration updates. The role also involves collaborating with customer process consultants and SMEs, performing root cause analysis, and driving process improvements.
Key Responsibilities
- Provide technical support for Infor LN and Infor XI applications.
- Manage and resolve user issues, technical incidents, and service requests.
- Perform configuration updates and support customization requirements.
- Collaborate with customer process consultants and SMEs to understand business requirements.
- Conduct root cause analysis for complex issues and recommend effective solutions.
- Ensure adherence to software engineering best practices.
- Contribute to process improvements and continuous service enhancements.
Required Qualifications
- Extensive experience handling customization requests using Exit DLLs, AFS, Wrappers, and DAL2s.
- Strong expertise in issue resolution, root cause identification, and problem analysis.
- Solid understanding of software engineering practices and diverse business processes.
Preferred Qualifications
- 6+ years of experience with Infor LN application development and support.
- Working knowledge of Infor ION Platform and BI (Business Intelligence) tools.
- Excellent verbal and written communication skills.
- Prior experience working closely with customers in a consulting/support capacity.
Thanks & Regards, Vijay Yadav Global Applications Solution US: +1 | India: +91 Email: LinkedIn: