Overview
Skills
Job Details
This person will work within the UX Team to ensure that the content is considered as part of the overall brand and user experience, and they will help to set strategy and guidelines for creating and maintain content.
Basic Function: Analyst
Job Responsibilities (Day to Day Activities of the Role):
Manage the definition, inventory, migration, governance, and quality of the content needed
Develop and execute plan for content migration/rationalization
Consult and write communications
Provide guidance to team members on communication plan details such as delivery timing, vehicles for distribution, and overall messaging
Help define the various levels of ongoing communication efforts that will be necessary as changes are implemented into niche user groups and across the enterprise.
Work with project team to steward and drive execution of the overall plan (including engagements and training) and develop content for deliverables in the communication plan (emails, newsletters, presentations, quick reference cards, website articles, etc.).
Assist with other projects the team is working (forums, videos, articles, etc.)
Soft Skills:
Collaborative
Analytical
Self-starter
Organization & Analytical (huge volumes of data)
Improvisation & Adaptability (handling pressure, changing priorities)
Time management
Visual Design
High standards of quality
Accepts criticism / feedback
Professional (presenting themselves to senior managers)
Quick & avid learner
Technical Skills:
Journalism / Marketing background
Experience planning and running research projects
Experience writing articles and reports
Presentation & Communication (oral, written, listening, interviewing)
Storytelling (simplify message, switch from micro to macro)
Desired Skills or Experience:
Education: BS in Computer Science or Equivalent