Vital Records System Support Specialist

Overview

On Site
Depends on Experience
Contract - W2
Contract - Independent
Contract - 1 Year(s)

Skills

Business Process
Collections Management
Data Management
Database
Nursing
Technical Support
Training

Job Details

Job Description

  • Acquire knowledge of the new vital records database management system.
  • Answer incoming calls, online and email requests for assistance with the vital records database management system.
  • Provide additional training support to hospitals, funeral homes, Coroners offices, hospitals, hospices and nursing homes on how to use the vital records database management system.
  • Provide technical support to the Vital Records staff related to the vital records system, data modernization and interoperability projects.
  • Support development and maintenance of enhanced Vital Records business processes and data transfer to state and federal partners.

Required Skills/Experience

  • Capacity to assist external and internal stakeholders to learn and use the new vital records data management system.
  • Ability to effectively communicate with coworkers in the collection, management and development of agency data resources in order to advance the agency s data modernization goals.

Preferred/Not Required

  • Experience working with or for government entities on data and/or IT-related projects.
  • Experience working with Vital Records.

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