Overview
Skills
Job Details
WORKPLACE WINDOWS SYSTEMS TECHNICIAN / INTUNE C2C
CONTRACT TO HIRE ROLE
Rate : 40/45/hr C2c for 6 months
END SALARY: $70K - $140K
LOCATION: Oakland, CA 94612
SELLING POINTS: mix of remote and onsite support some travel to other offices in US contract to hire. Strong Microsoft intune windows and mobile platforms PowerShell scripting strong windows operating systems
Hybrid schedule - will require some onsite in Oakland possibility for some travel to other offices in the US
Flexible work environment: mix of remote and onsite support (some months may not require onsite attendance; some may be 1 week or possibly more)
Seeking candidates that do not require sponsorship for first round resume reviews
Job Description:
Seeking a motivated and versatile Systems Engineer / Desktop Support Technician for a contract-to-hire position. This hybrid role is ideal for someone with strong Microsoft Intune and endpoint management experience, combined with hands-on desktop support skills.
Key Responsibilities
Deploy, configure, and manage devices using Microsoft Intune (Windows and mobile platforms)
Provide Tier 1 and Tier 2 desktop support for end users, resolving hardware, software, and connectivity issues both remotely and onsite
Respond to customer inquiries with a positive, solutions-oriented approach
Document troubleshooting steps, solutions, and device configurations in our ticketing system
Perform monthly patching, updates, and vulnerability remediation to ensure systems remain secure and compliant.
Automate routine tasks and system administration using PowerShell and other scripting tools.
Monitor system performance, troubleshoot issues, and proactively identify opportunities for improvement.
Collaborate closely with onsite analysts and external vendor support teams to resolve complex technical issues related to specialized software products
Serve as an intermediary technical resource, learning the vendor software product to bridge communication between end users and vendor technical support
Participate in device lifecycle management, including imaging, deployment, and decommissioning
Contribute to process improvement initiatives and knowledge base development
Qualifications
2+ years of experience with Microsoft Intune or similar device management platforms
2+ years of hands-on desktop support experience in a customer-facing environment
Solid understanding of Windows operating system, hardware troubleshooting, and common business applications
Strong communication and interpersonal skills
Ability and motivation to quickly learn new vendor-specific software and provide intermediary support
Experience with mobile device management is a plus
Familiarity with scripting or automation (PowerShell, etc.) is a plus
Startup experience or demonstrated adaptability in fast-changing environments preferred