Salesforce Admin & Developer

Overview

Hybrid
55 - 60
Contract - Independent
Contract - W2
Contract - 12 Month(s)
No Travel Required
Unable to Provide Sponsorship

Skills

ServiceCloud
Production Support
Apex

Job Details

Position Overview

We are looking for a highly skilled Salesforce professional with at least 8 years of experience across administration and development. The ideal candidate will have strong expertise in Service Cloud, Apex development, troubleshooting/debugging, and L2/L3 production support, along with a Salesforce Administrator Certification. This hybrid role requires both hands-on configuration and advanced development skills to ensure optimal platform performance and business value delivery.

 

Key Responsibilities

•       Configure, customize, and maintain Salesforce applications with a focus on Service Cloud.

•       Develop scalable solutions using Apex, Visualforce, Lightning Components (LWC), Flows, and Triggers.

•       Provide Production Support (L2/L3): triage issues, perform root cause analysis, debug errors, and deliver timely resolutions.

•       Troubleshoot complex Salesforce and integration issues across multiple business functions.

•       Collaborate with business stakeholders to translate requirements into functional and technical solutions.

•       Manage user setup, profiles, roles, permissions, and system security.

•       Perform system health checks, data validation, and manage data integrity.

•       Design, build, and optimize custom reports, dashboards, and workflows.

•       Stay updated on Salesforce releases, new features, and development best practices.

 

Qualifications & Requirements

•       8+ years of Salesforce experience across administration and development.

•       Proven expertise with Salesforce Service Cloud.

•       Strong Apex programming and debugging skills.

•       Hands-on experience in L2/L3 production support, including issue escalation and resolution.

•  Salesforce Administrator Certification required; Developer and Service Cloud Consultant certifications preferred.

•       Solid understanding of Salesforce security, user management, and data model.

•       Strong problem-solving, troubleshooting, and communication skills.

•       Ability to work collaboratively across technical and business teams.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.