Program Manager

Hi,

It was nice talking you on LinkedIn. Here I m sharing the complete job details with our direct client, kindly go through it and share your thoughts.

Brief about M3bi:

M3bi is a new generation IT Services Company specializing in Business Intelligence, Data Warehousing & Data Analytics! The team at M3bi stands for enabling enterprises with an enriched and controlled view of their business and data. Our primary focus is around data analytics, testing automation and end-to-end delivery of Data Management programs for large Financial Services and Healthcare clients. Attached herewith is the Job Description for the role If you or someone you know fits the profile description and is interested , please send across your profile to

Job Title: Program Manager with (Operational Risk Event (ORE))

Location: Phoenix, onsite

Duration : Long Term

Below is the updated JD for this role.

Business Unit Control Manager Skills

1. Strong Governance & Compliance Knowledge

Business Unit Control Managers must have:

• Deep understanding of enterprise issue management policies and procedures especially those governing 1LOD/2LOD interactions, Effective Challenge, and compliance requirements.
• Experience with regulatory standards and internal audit expectations, including ORM, Compliance, and Audit protocols.
• Ability to apply control design, operating effectiveness, and control gap classifications accurately.

1. Risk & Issue Management Expertise

They should be able to:

• Accurately identify, vet, and classify issues within mandated timelines (7-day, 14-day, and 25-day windows).
• Perform and validate root cause analysis (RCA) for control gaps and weaknesses.
• Assign and track Corrective Actions with clear accountability, milestones, and deadlines.
• Partner effectively with Accountable Executives (B70+), Issue Owners (B45+), and Corrective Action Owners.

1. Project Management & Process Discipline

Given the tight timelines:

• Proven deadline management skills meeting all time-bound requirements (e.g., 25 days for Corrective Action creation, 10-day approval cycles, 90-day validation timelines).
• Familiarity with project lifecycle management tools and phase-based tracking.
• Comfort with tollgate meeting coordination and maintaining detailed approval evidence.

1. Advanced Communication & Stakeholder Engagement

A successful BUCM must:

• Navigate complex stakeholder maps involving multiple lines of defense, executives, and auditors.
• Deliver clear, concise, and accurate status updates both in Archer and via monthly progress meetings.
• Handle Effective Challenge responses diplomatically while maintaining an audit-ready documentation trail.
• Possess strong collaboration skills to work with multiple business units and escalate ownership issues quickly.

1. Technical Proficiency with Archer & Control Frameworks

Since Archer is the central platform:

• High proficiency in Archer data entry, issue tracking, and document attachment protocols.
• Ability to link controls in PRSA and RCSA, including creating placeholder controls where gaps exist.
• Understanding of control frameworks and their integration into enterprise risk systems.

1. Analytical & Decision-Making Skills

They should demonstrate:

• Ability to assess impact severity ratings (Critical, High, Moderate, Low) in collaboration with stakeholders.
• Skills to evaluate control performance over a sustainability period.
• Judgement to determine when Corrective Actions are fit-for-purpose and meet audit and compliance standards.

1. Ownership Mindset & Accountability

Lastly, your candidates should:

• Exhibit full lifecycle ownership of issues from identification to validation.
• Show accountability for quality and sustainability of corrective actions.
• Maintain a path to green mindset, anticipating risks and adjusting plans proactively.

Thanks & Regards