Senior Project Manager (ServiceNow)

Overview

On Site
$140,000 - $160,000
Full Time

Skills

Project Management
ServiceNow

Job Details

  • End-to-End Delivery: Lead full lifecycle implementations of ServiceNow modules like ITSM, CMDB, ITOM, Asset, Incident, and Change Management.
  • Fixed-Price Project Execution: Manage scope, timeline, and budget effectively within fixed-price contract structures, ensuring profitability and cost control.
  • Project Planning & Governance: Create detailed project plans (milestones, RACI, communication cadence) and manage risks, compliance, and stakeholder reporting.
  • Client Engagement: Act as the primary liaison between client and development teams, conducting regular status meetings and executive briefings.
  • Change & Issue Management: Evaluate, track, and manage change requests (PCRs) and stakeholder issues to minimize disruption and ensure scope control.
  • Testing & Go-Live: Oversee User Acceptance Testing (UAT), training, documentation, and post-go-live Hypercare support.
  • ServiceNow Expertise: Deep experience with CMDB, ITSM, ITOM, custom workflows, and integrations with third-party tools (e.g., ArcGIS, ARMIS, PDQ, Hexagon).
  • Methodologies: Apply Waterfall and hybrid project management methodologies tailored to client needs and project complexity.
  • Compliance & Security: Ensure alignment with client security standards and regulatory frameworks throughout the project.
  • Soft Skills & Leadership: Strong communication, stakeholder management, team leadership, and conflict resolution abilities in high-pressure environments.
    Thanks & Regards
    Sr Technical Recruiter
    Ascii Group LLC

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