Data Center Manager

Job Description

Data Center Manager - ACTIVE SECURITY CLEARANCE REQUIRED (Phoenix, AZ)

Are you interested in supporting large-scale distributed infrastructure for the cloud? Oracle is aggressively investing in the Oracle Cloud to provide the broadest, most comprehensive service offerings in the industry and transforming how Enterprises view the cloud. Only Oracle offers a complete suite of integrated services that include applications as a service, platform as a service and infrastructure as a service - eliminating the data and business process fragmentation that come with cloud silos.

If this is the challenge you are looking for and you meet the following requirements, we want to talk to you!

Department Description:

Oracle's Cloud Data Center Operations team is building and supporting new Infrastructure-as-a-Service technologies that operate at high scale in a broadly distributed multi-tenant cloud environment. Our customers run their businesses on our cloud, and our mission is to provide them with best-in-class compute, storage, networking, database, security, and an ever-expanding set of foundational cloud-based services.

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Position Overview:

As an Oracle Manager, you will have an opportunity to develop skills related to DC Operations and develop strategic initiatives to guide program growth and continuous improvement. You will oversee teams that will troubleshoot and solve the most complex infrastructure issues at a broad scope to include hardware, software, and overarching data center deployments and solutions. You will create maintain and improve processes and documentation on technologies you support, understand all aspects of the equipment you support, know how to innovate, and make decisions on your own, take direction and feedback when it is given, pay attention to all details involved. As well, contribute to establishing annual KPIs and goals for the staff and managing the employee lifecycle against that.

Responsibilities:

Act tactically and think strategically to build a program. This is a unique opportunity to embrace the ability to craft something in your own image. At OCI we are committed to building a better product, and with that challenging the status quo. The OCI Manager will be expected to question current process in the quest of bringing a better product to our end users. This will include developing standardization, innovate to simplify, increase efficiency while driving down cost. Ensure that contractors and vendors are delivering quality services and that all SLAs are being met. Execute large scale projects and embracing change. A successful Manager will develop streamlined reporting to track KPIs and manage performance against those, showing year over year growth and improvement. This will include effective incident management strategies to oversee problem ticket queues and building an organization of trust and collaboration not only within their own team but with partner teams as well.

Qualifications:

Must demonstrate strong foundational knowledge of most of following areas

• Active TS/SCI security clearance
• Systems administration (Linux and/or Windows Servers)
• Strong troubleshooting skills
• Understanding of Networking (DNS, TCP/IP)
• Understanding of scripting (Java, Perl, Ruby, C#, and/or PHP)
• Demonstrated examples of process improvement execution
• Demonstrated examples of a drive to dig into the details of a system or process to solve customer problems
• Excellent oral and written communication skill
• Ability to take direction, understand SOPs/ MOPs, and escalate appropriately
• Open to provide after-hours support as needed
• Experience supporting large, Enterprise customers in an Operations environment

Candidate Profile:

Knowledge of data center ecosystem (cooling, electrical, networking, and structured cabling)

• Bachelor's degree or equivalent work experience preferred.
• 6-10 years relevant experience in a Support / Operations role preferred.
• 2+ year relevant experience in lead or management roles

IT Hardware Concepts:

• RAID
• SAN
• x86 Architecture
• SCSI
• Linux/Unix Administration:
• Boot Process
• GRUB/LILO
• File Systems
• Network device and protocol configuration
• Directory Structure
• Performance Management/Troubleshooting
• Base Operating System Install
• Some experience with Perl, Python, Bash or Java
• Core OS Services: ssh, telnet, ftp, nfs, dns, dhcp, samba, ldap, cvs
• Previous experience working in a Data Center environment (racking & stacking gear, cable management, hot & cold aisle containment).
• Networking Protocols (OSI Model)
• Copper/Fiber Optic Testing/Cabling Standards
• Project management, organization and problem-solving skills with a drive for results.
• Strong troubleshooting and performance tuning skills.
• The position has a physical component requiring the ability to lift up to 75 lbs and may require working in cramped spaces or elevated locations.

Top 3 skill sets / technologies in the ideal candidate:

1. Management/Leadership
2. Continuous improvement methodologies
3. Project Management

Employment for all candidates is contingent upon pass a background check.

Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender

Work with a world class team to develop, implement, and support cutting edge Oracle technology.

Manages a team maintaining and/or implementing software project(s) and/or internal systems. Defines, documents, and manages scope, expectations, implementation approach, deliverables, and acceptance testing criteria.

Leads a specialized area which may have diverse functional elements. Frequently interacts with supervisors and/or functional peer group managers. May interact with senior management. Demonstrated leadership skills. Detailed knowledge of several applications within a business area needed. BA/BS degree and relevant experience.

Career Level - M2

Responsibilities

Manages a team maintaining and/or implementing software project(s) and/or internal systems. Defines, documents and manages scope, expectations, implementation approach, deliverables and acceptance testing criteria.

Qualifications

Disclaimer:

Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.

Range and benefit information provided in this posting are specific to the stated locations only

US: Hiring Range in USD from: $80,000 to $199,500 per annum. May be eligible for bonus and equity.

Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business.
Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.

Oracle US offers a comprehensive benefits package which includes the following:
1. Medical, dental, and vision insurance, including expert medical opinion
2. Short term disability and long term disability
3. Life insurance and AD&D
4. Supplemental life insurance (Employee/Spouse/Child)
5. Health care and dependent care Flexible Spending Accounts
6. Pre-tax commuter and parking benefits
7. 401(k) Savings and Investment Plan with company match
8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
9. 11 paid holidays
10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
11. Paid parental leave
12. Adoption assistance
13. Employee Stock Purchase Plan
14. Financial planning and group legal
15. Voluntary benefits including auto, homeowner and pet insurance

The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.
Career Level - M2

About Us

As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges. We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity.

We know that true innovation starts when everyone is empowered to contribute. That's why we're committed to growing an inclusive workforce that promotes opportunities for all.

Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing or by calling +1 in the United States.

Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.