Business Systems Analyst

Are you ready to make an impact at DTCC?

Do you want to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional development? At DTCC, we are at the forefront of innovation in the financial markets. We're committed to helping our employees grow and succeed. We believe that you have the skills and drive to make a real impact. We foster a thriving internal community and are committed to creating a workplace that looks like the world that we serve.
Pay and Benefits:

• Competitive compensation, including base pay and annual incentive
• Comprehensive health and life insurance and well-being benefits, based on location
• Pension / Retirement benefits
• Paid Time Off and Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
• DTCC offers a flexible/hybrid model of 3 days onsite and 2 days remote (onsite Tuesdays, Wednesdays and a third day unique to each team or employee).

The Impact you will have in this role:
The Business Analyst role will be functioning in an infrastructure delivery squad which bridges traditional Enterprise Infrastructure (EI) teams and Application Development (AD) teams. The role will work closely with Product Owner and multi-functional squads to deliver infrastructure as per business requirements and timelines.

• Serves as the liaison technology and business partners due to their deep understanding of user needs and system functionality
• Results-focused, team-oriented professional with good work ethic and an ownership attitude
• Ability to thrive in a dynamic, multi-layered environment where exploration and stretch goals are encouraged
• Solid presentation, technical and non-technical communication skills, both verbal and written
• Organized, with a project management attitude and the ability to effectively prioritize
• Ability to work well with multi-functional teams across multiple locations
• Contributes to enhancing and improving the way we work and deliver infrastructure
• Coordinates infrastructure project delivery and ensures execution by documented and agreed upon deliverable dates

Your Primary Responsibilities:

• Engage in squad Scrum ceremonies - Daily Standup, Sprint Retrospective, etc.
• Transform business requirements into an actionable backlog in Jira
• Work with the squad to manage and grooming the backlog
• Manage quality for Jira backlog to ensure deliverable tasks are being updated in a timely manner
• Ensure all tasks request(s) are submitted for tracking and are on the squad Jira board
• Establish execution timelines and ensure delivery against established target
• Ensure vital request(s) are submitted to track progress
• Identify external dependencies
• Escalate potential conflicts to the Product Owner
• Guide customers on processes for infrastructure provisioning
• Provides customer Ad hoc support / escalation

**NOTE: The Primary Responsibilities of this role are not limited to the details above. **
Qualifications:

• Bachelor's degree with relevant experience
• 5+ years of IT experience

Talents Needed for Success:

• Outstanding prioritization, process, and project management skills
• Experience with Agile techniques and tools (e.g., Scrum, Kanban, Jira etc.)
• Solid understanding of software development life cycle management using Agile methodology
• Knowledge and experience in the following technologies:
• ServiceNow
• Advanced expertise in Microsoft Suite products (Excel, PowerPoint, Office)
• Jira
• Power BI

The salary range is indicative for roles at the same level within DTCC across all US locations. Actual salary is determined based on the role, location, individual experience, skills, and other considerations. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

About Us

With over 50 years of experience, DTCC is the premier post-trade market infrastructure for the global financial services industry. From 20 locations around the world, DTCC, through its subsidiaries, automates, centralizes, and standardizes the processing of financial transactions, mitigating risk, increasing transparency, enhancing performance and driving efficiency for thousands of broker/dealers, custodian banks and asset managers. Industry owned and governed, the firm innovates purposefully, simplifying the complexities of clearing, settlement, asset servicing, transaction processing, trade reporting and data services across asset classes, bringing enhanced resilience and soundness to existing financial markets while advancing the digital asset ecosystem. In 2024, DTCC's subsidiaries processed securities transactions valued at U.S. $3.7 quadrillion and its depository subsidiary provided custody and asset servicing for securities issues from over 150 countries and territories valued at U.S. $99 trillion. DTCC's Global Trade Repository service, through locally registered, licensed, or approved trade repositories, processes more than 25 billion messages annually. To learn more, please visit us at or connect with us on LinkedIn , X , YouTube , Facebook and Instagram .

DTCC proudly supports Flexible Work Arrangements favoring openness and gives people freedom to do their jobs well, by encouraging diverse opinions and emphasizing teamwork. When you join our team, you'll have an opportunity to make meaningful contributions at a company that is recognized as a thought leader in both the financial services and technology industries. A DTCC career is more than a good way to earn a living. It's the chance to make a difference at a company that's truly one of a kind.

Learn more about Clearance and Settlement by clicking here .

About the Team

Serves as a dedicated technology resource for advancing DTCC's business opportunities and providing industry thought leadership for leveraging new technology. The goal of this new department is to partner internally with IT, our business and regulatory divisions and externally with clients, regulators, and fintech vendors, to help build new platforms and business models to advance DTCC's mission to support the financial markets.