Sr Desktop Support Technician

Overview

On Site
Full Time
Part Time
Accepts corp to corp applications
Contract - W2
Contract - Independent

Skills

Windows 10
MS Office
SCCM
Hardware
and software

Job Details

Role: Sr Desktop Support Tech

Location: Richmond, VA (Onsite)

Complete Description



ABOUT THE ROLE

Seeks qualified resource to be responsible for:

  • Considerable knowledge of Microsoft Operating systems; Windows 10 or higher; Working knowledge ofMS Office including Outlook and MS365.

  • Considerable knowledge of pc hardware, peripherals & networks

  • Ability to use software tools (SCCM, Remote Desktop, Dameware etc) to remotely connect to workstations.

  • Excellent troubleshooting skills

  • Ability to perform software installations, configurations and troubleshooting hardware and software.

  • Considerable knowledge of SCCM/SMS

  • A strong working knowledge of computer systems, hardware, and software, including drivers and bios.

  • Excellent problem-solving, analytical, and team-working skills.

  • Excellent customer service, communication and interpersonal skills.

  • An openness to learning new technologies.


Required/Desired Skills


Skill Required/Desired Amount of Experience
Strong working knowledge of computer systems, hardware, and software, including drivers and bios Required 4 Years
Excellent problem-solving, analytical, and team-working skills Required 4 Years
Excellent communication and interpersonal skills. Required 4 Years
demonstrated ability to obtain feedback from customers to improve training methods. Required 4 Years
Running reports and analyzing common complaints and problems. Required 4 Years
An openness to learning new technologies. Required 2 Years
An openness to learning new technologies. Required 4 Years
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

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