Overview
On Site
USD 22.00 - 25.00 per hour
Full Time
Skills
Attention To Detail
FOCUS
Migration
IT Asset Management
Customer Service
Laptop
Software Deployment
Documentation
Configuration Management Database
Numara
Inventory
Microsoft Windows
Operating Systems
Remote Support
Dell
Microsoft SCCM
Computer Hardware
Network
Active Directory
Management
Microsoft Office
Printers
Mobile Device Management
Communication
Technical Support
ITIL
Test Plans
Industry-specific
Manufacturing
IT Infrastructure
Taxes
Life Insurance
Marketing Intelligence
MI
Collaboration
Partnership
Business Transformation
Law
Job Details
Description
We are seeking a detail-oriented and proactive Onsite IT Support Technician to join our team. The primary focus of this role will be supporting our Windows 10 to Windows 11 migration project, including reimaging and deploying Dell desktop and laptop devices. The ideal candidate will have hands-on experience with imaging tools, SCCM (MECM), and IT asset management, along with a strong customer service mindset.
Key Responsibilities
Required Skills & Experience
Preferred Qualifications
Pay and Benefits
The pay range for this position is $22.00 - $25.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Quinnesec,MI.
Application Deadline
This position is anticipated to close on Jul 15, 2025.
>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
We are seeking a detail-oriented and proactive Onsite IT Support Technician to join our team. The primary focus of this role will be supporting our Windows 10 to Windows 11 migration project, including reimaging and deploying Dell desktop and laptop devices. The ideal candidate will have hands-on experience with imaging tools, SCCM (MECM), and IT asset management, along with a strong customer service mindset.
Key Responsibilities
- Lead and support the Windows 11 deployment project, including reinstallation and configuration of end-user devices.
- Reimage and configure Dell desktops and laptops using standard imaging tools and procedures.
- Utilize SCCM (MECM) for software deployment, updates, and device management (preferred).
- Create and manage service tickets related to device upgrades, replacements, and troubleshooting.
- Ensure accurate documentation and alignment of reimaged devices with the Configuration Management Database (CMDB).
- Collaborate with onsite technicians to manage and track IT inventory and hardware assets.
- Provide occasional onsite technical support for end users, including troubleshooting hardware, software, and network issues.
Required Skills & Experience
- Proficiency with Windows 10/11 operating systems and desktop support.
- Experience with device imaging and deployment, preferably in a Dell hardware environment.
- Familiarity with SCCM (MECM) or similar endpoint management tools.
- Strong troubleshooting skills across hardware, software, and network environments.
- Experience working with Active Directory, Intune, and Entra ID.
- Ability to manage and support remote users via remote control tools.
- Knowledge of Microsoft Office, printers, and mobile device management.
- Excellent communication and interpersonal skills with a customer-first mindset.
- Ability to work in a fast-paced, high-demand environment and prioritize tasks effectively.
Preferred Qualifications
- Experience in a technical support or IT helpdesk role.
- Familiarity with ITIL practices and service ticketing systems.
- Experience participating in or leading IT projects and test plans.
- Knowledge of industry-specific IT environments, such as manufacturing or paper production, is a plus.
- Basic understanding of IT infrastructure and systems.
Pay and Benefits
The pay range for this position is $22.00 - $25.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Quinnesec,MI.
Application Deadline
This position is anticipated to close on Jul 15, 2025.
>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.