Overview
Skills
Job Details
Position: UAT with IVR and banking experience
Location - Columbus, OH or Wilmington, Delaware
Onsite
- Experience with functional testing automation tools (Selenium, Java, Cucumber, Python) and with API test automation (Rest Assured, SoapUI, Postman)
- Proficient in all aspects of the Software Development Life Cycle
- Proficient knowledge and experience in the following tools: Gradle, Maven, Git, Bit bucket, JIRA, Confluence, qTest, JMeter/Load Runner
- Strong knowledge of contact center operations, digital banking workflows, and backend banking systems.
- Proficient in testing IVR, Live Chat, Web and Mobile applications.
- Experience with enterprise tools such as CCaaS, Operations Desktop, and Admin Tools.
- Strong analytical and problem-solving skills; ability to trace defects across multiple systems.
- Excellent communication and stakeholder management abilities.
- Familiarity with Agile / Scrum methodologies and defect management tools (e.g., JIRA, ALM, etc.).
- Understanding of UAT best practices, test data management, and end-user validation processes.
Alchemy: Transforming Your Professional Vision into Reality
Since our inception in 2013, Alchemy has been dedicated to reshaping organizational performance through innovative IT services. With a vision to empower businesses seeking a transformative edge, we ve positioned ourselves at the forefront of digitization and software modernization.
Our name reflects our mission: to transmute technology into gold-standard solutions for our esteemed clients. We proudly serve a diverse range of sectors, including IT and ITES, BFSI, Telecom and Media, Automotive, Manufacturing, Energy, Oil and Gas, Real Estate, Retail, Healthcare, and more.
With a global footprint spanning the USA, India, Europe, Canada, Singapore, Japan, and parts of Central and West Africa, we harness a unique blend of competencies, frameworks, and cutting-edge technologies. Together, we drive growth and innovation across industries, helping organizations turn their visions into reality.
Alchemy Connecting Talent with Opportunities (Diversity, Equity and Inclusion)