Nashville, TN 37214 - Site Support Tech II (Windows 11 Migration Specialist Tech

NOTE:
Based out of Nashville TN, travel will be required to multiple sites around the US, like Philadelphia, San Dimas, CA. 70 % travel. Will have the opportunity to go home for weekends or stay in the hotel.
Client will provide a credit card, that the worker will use for all travel.
They will need to submit an expense report with receipts into Concur each month and Client pays the card from there.
They need to be 100% committed to the duration of the project.
The remote portion comes once they do the data migration and reimaging of the onsite computers, they will be working remotely.

These are the things Level III will do that Level II will not: Physically set up the network system within the closet, connect the patch cables, install the rack equipment.

Position Overview:
We are seeking skilled and motivated Windows 11 Migration Specialists to join our team. The successful candidates will play a crucial role in the deployment of 5K computers as part of a comprehensive Windows migration project. This is an exciting opportunity to contribute to a large-scale technology project.

Responsibilities:
Up to 70% travel required. Remote support as required.
Windows 11 Migration: Guide and execute the migration process, ensuring seamless transition from legacy computers to Client imaged computers for end users.
Backup and Imaging: Help users configure backups, perform imaging using PXE and .iso drive imaging processes and restore data as needed.
Data Migration: Transfer user profiles, files, and settings to the new Windows 11 environment.
System Setup: Configure and optimize Windows 11 installations on individual computers.
Application Installation: Install and configure necessary software applications.
Post-Migration Support: Provide technical assistance to end-users both locally and remotely.
Troubleshooting: Diagnose and resolve migration-related issues.

Qualifications:
Technical Skills:
Proficiency in Trellix (FDE) and Trellix ePO for data security.
Familiarity with Bomgar for remote support.
Familiarity with ServiceNow for ticket management.
Experience with Druva inSync for data backup and recovery.
Experience with M365 including OneDrive and Teams.
Understanding of multi-factor authentication (MFA) and public key infrastructure (PKI).
Experience with VPN support and use.
Experience with Windows imaging: PXE and USB imaging processes.
Communication: Excellent verbal and written communication skills.
Problem-Solving: Ability to troubleshoot and resolve technical issues efficiently.
Team Player: Collaborate effectively with cross-functional teams.

Best Regards
Srikanth Dhaggupati | Talent Solutions Recruiting Sr Analyst