Production Assurance Analyst

Job Description:

Production Assurance Analyst
Primary Duties & Responsibilities
At Globe Life, we are committed to empowering our employees with the support and opportunities they need to succeed at every stage of their career. Our thriving and dynamic community offers ample room for professional development, increased earning potential, and a secure work environment.
We take pride in fostering a caring and innovative culture that enables us to collectively grow and overcome challenges in a connected, collaborative, and mutually respectful environment that calls us to help Make Tomorrow Better.
Role Overview:
Could you be our next Production Assurance Analyst? Globe Life is looking for a Production Assurance Analyst to join the team!
In this role, you will be responsible for updating, monitoring and maintaining the Globe Direct To Consumer production Jobs on the mainframe as well as other ETL processes.
This is a remote / work from home role.

What You Will Do:

• Perform problem resolution activities regarding production problems to ensure accurate and timely processing of production systems.


• Coordinate production problem resolution activities with Operations and Programming. Focusing on a continuous system up time at the highest level of operational efficiency.


• Analyze, change and/or create rerun procedures. Coordinate such procedures with Operations staff.


• Create incident reporting on failed production runs.


• Review, evaluate, and approve production changes according to standards and keep production documentation updated and coordinate changes made to production with Operations personnel.


• Analyze run structure and job structure and make/implement improvements.


• Responsible for all production schedules, both automatic and on request.


• Catalog data-set files on the tape/disk file Manager to include proper number of generations established and disaster recovery consideration.


• Review, monitor, and implement necessary backups to fulfill production data retention requirements.


• Assist the programming staff regarding questions or problems concerning system flow, JCL, files, etc.


• Assist the Programming staff in maintaining test system(s), and process tests as requested.


• Run Queries for the GDTC Department that support the enterprise.


• Facilitate the conversion of legacy systems.


• Design, prototype, develop, test cases and document ETL components.


• Perform unit testing of ETL components and document test results.


• Support testing, including Development Integration Testing, System Testing, User Acceptance Testing, End-to-End Testing and Performance Testing.


• Perform troubleshooting on ETL Components.

What You Can Bring:

• High school diploma or advanced education preferred.


• 2+ years' experience with mainframe processing.


• Experience in Microsoft Office applications such as Outlook, Excel, and Word required.


• Experience with daily transactions in an enterprise environment.


• Experience writing process flows and requirements documents.


• Experience with mainframe batch processing.


• Experience supporting Marketing, Customer Journey, or Advanced Analytic operations.


• Experience in researching and interpreting data, with a solid understanding of relational database concepts and table design.


• Strong technical skills.


• Excellent written and verbal communication required.


• Must have great problem solving and troubleshooting skills.


• Must be attentive to detail and understand implications for the business.


• Excellent data analysis abilities.


• Strong demonstration of the skills to align business needs with IT capabilities required.

Applicable To All Employees of Globe Life Family of Companies:

• Reliable and predictable attendance of your assigned shift.


• Ability to work full time and/or part time based on the position specifications.

How Globe Life Will Support You:
Looking to continue your career in an environment that values your contribution and invests in your growth? We've curated a benefits package that helps to ensure that you don't just work, but thrive at Globe Life:

• Competitive compensation designed to reflect your expertise and contribution.


• Comprehensive health, dental, and vision insurance plans because your well-being is fundamental to your performance.


• Robust life insurance benefits and retirement plans, including company-matched 401k and pension plan.


• Paid holidays and time off to support a healthy work-life balance.


• Parental leave to help our employees welcome their new additions.


• Subsidized all-in-one subscriptions to support your fitness, mindfulness, nutrition, and sleep goals.


• Company-paid counseling for assistance with mental health, stress management, and work-life balance.


• Continued education reimbursement eligibility and company-paid FLMI and ICA courses to grow your career.


• Discounted Texas Rangers tickets for a proud visit to Globe Life Field.

Opportunity awaits! Invest in your professional legacy, realize your path, and see the direct impact you can make in a workplace that celebrates and harnesses your unique talents and perspectives to their fullest potential. At Globe Life, your voice matters.