Overview
On Site
USD 130,000.00 - 160,000.00 per year
Full Time
Skills
Telecommunications
Sales
Remote Support
Computer Networking
Auditing
Collaboration
Network
Management
Status Reports
IP
Intellectual Property
Network Design
Juniper
Computer Hardware
Junos
Command-line Interface
Network Protocols
Border Gateway Protocol
OSPF
ISIS
Routing
VPLS
Data Link Layer
MPLS
Network Layer
Virtual Private Network
Network Administration
UI
Communication
Presentations
Python
Scripting
JNCIS
JNCIP
JNCIE
Cisco Certifications
Law
Job Details
Piper Companies is seeking a Resident Engineer to join a leading telecommunications organization. The Resident Engineer will be critical in delivering post-sales, on-site, and remote support for Networks products. This position will be onsite 5 days per week in Overland Park, Kansas!
Responsibilities of the Resident Engineer include:
Qualifications for the Resident Engineer Include:
Preferred Certifications:
Compensation for the Resident Engineer Includes:
This job opens for applications on 6/16/25. Applications will be accepted for at least 30 days from the posting date.
Responsibilities of the Resident Engineer include:
- Provide hands-on operational support for Juniper routing and security products within the customer's infrastructure.
- Troubleshoot network and hardware issues, manage JTAC cases, and ensure timely resolution.
- Train customer personnel on Juniper product configuration, operation, and best practices.
- Lead weekly operations calls to review network issues, case statuses, and proposed solutions.
- Design and test network upgrades, patches, and new features in lab and production environments.
- Support the planning and deployment of Juniper MX and ACX networking and security solutions.
- Conduct audits of network configurations, alarms, and logs to ensure optimal performance.
- Collaborate with other Resident Engineers to develop and share best practices and minimize risk.
- Assist in developing and maintaining Network and Equipment Operating Procedures.
- Raise and manage RMAs through resolution and provide regular status reports to stakeholders.
Qualifications for the Resident Engineer Include:
- 6+ years of experience in large-scale IP network design, implementation, and operations.
- Strong hands-on experience with Juniper hardware, especially MX and ACX series.
- Proficiency with JUNOS CLI and network protocols including BGP, OSPF, ISIS.
- Experience with MPLS/RSVP, Segment Routing, VPLS, Martini L2circuit, EVPN/MPLS, and L3VPN.
- Familiarity with network management tools and analyzers.
- Strong customer interface, communication, and presentation skills.
- Proficiency in Python and scripting languages for automation and diagnostics.
Preferred Certifications:
- JNCIS, JNCIP, JNCIE
- CCNP, CCIE (a strong plus)
Compensation for the Resident Engineer Includes:
- Salary Range: $130,000 - $160,000
- Comprehensive Benefits: Medical, Dental, Vision, 401(k), PTO, Sick Leave (as required by law), and Holidays
This job opens for applications on 6/16/25. Applications will be accepted for at least 30 days from the posting date.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.