Overview
Skills
Job Details
Position: Lead SRE Engineer
Location: Seattle, WA
Duration: Long term Contract
Job Description: Skills
SRE Mindset in Production support: Proactive issue identification using observability tools. Skills in using different monitoring & observability tools to track system performance.
Incident commander: Ability to diagnose complex issues and actively drive incident calls working with technical, product SMEs, and Tier 2 SREs.
Communication: Excellent communicator who could interact with Director/Sr. Director and above.
Technical expertise
Splunk (including Splunk APM and Splunk O11y), AppDynamics, Grafana, RedMetrics, 1000Eyes
Knowledge of VMs, Load balancers, Firewalls, API Gateways, DB, Network, Linux / Unix
Knowledge of Containerization, Docker, Kubernetes, AWS, PCF, Google Cloud Platform
ServiceNow (including AIOps, tools for Self-Heal and automated playbooks)
APM, NMON, Wireshark usage and analysis
Experience in UEM and synthetic monitoring tools
Responsibilities
Production support activities including proactive identification of issues leveraging observability tools with the aim of reducing MTTD and MTTR
Coordinate all activities required to lead incident triage in compliance with SLAs and OLAs. Correlating inputs from various dashboards & tools to drive resolution.
Flexibility to work in 24 X 7 environment