Salesforce Technical Architect

Sensiple Inc is a New Jersey corporation with over two decades of expertise in technology-driven solutions specializing in Customer Experience, Contact Center Solutions, Digital Transformation, Cloud Computing & Independent Testing.

With an expert team that has enriched experience in executing & developing sustainable IT strategies in Healthcare, Technology, Retail, Logistics, Education, Telecommunications, Government and Media, we help our diverse customers to envision the future.

By developing highly scalable and consistent solutions, our primary goal is to deliver excellence at all levels and delight our customers and drive them to a better future.

One of our client is looking for a Salesforce Technical Architect @ Los Angeles CA (Onsite) Please find below the details of the position.

Job Role: Salesforce Technical Architect

Location: Los Angeles CA (Onsite) - Only Local Candidates

Contract

Need Experience in Healthcare domain and Health cloud

Salesforce Technical expert who has very deep Salesforce health cloud knowledge and experience with the understanding of Agent force.

15+ years of Salesforce experience, with at least 8+ years as a Technical Architect.

Proven experience with Service Cloud and Agent force / Agent Workspace.

Deep understanding of Omni-Channel routing, Einstein Bots, Voice, and Live Chat.

Experience in Case Lifecycle Management, Macros, Quick Text, and productivity tools.

Strong knowledge of Salesforce APIs, Apex, Lightning Web Components (LWC).

Familiarity with Salesforce Data Model, Security, and Sharing rules.

Excellent communication, presentation, and stakeholder management skills.

Lead the architecture, design, and delivery of Salesforce Agent force solutions including Service Cloud, Omni-Channel, Voice, Live Agent, and Einstein AI features.

If you find yourself suitable for this position, kindly send your updated resume and expected hourly rate to elangovan dot t at Sensiple dot com

Regards

Elangovan T| Sensiple Inc.,

elangovan dot t at Sensiple dot com

7 3 2 2 8 3 0 4 9 9 EXT 524

555 US Highway 1 S, Ste 330 Iselin, NJ 08830

Sensiple, Inc. is an Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to gender, race, colour, religion, sex, national origin, veteran or disability status.