Program Manager

Key Qualifications
Minimum of 7 years of first-hand experience in leading cross functional, large scope, and highly integrated software implementation programs.
Solid project leadership skills combined with strong discernment and analytical skills
Exceptional attention to detail and a deep understanding of project, program, and portfolio planning and delivery.
Strong business insight and customer focus
Ability to collect and summarize meeting minutes effectively
Ability to multitask and balance daily activities with larger project deadlines
Ability to work both independently and collaboratively
Passionate about driving quality within a project organization
Description
The Software Implementation Program Manager on the Release Team will blend business analysis and daily operations to deliver software solutions that support the environmental product compliance during the development, manufacturing, and service of all Apple products.
Responsibilities include:
Drive, track, and support the execution of the FMD program implementation roadmap and manage sprint releases
Define program plans and provide oversight of tasks and action items
Monitor, review, and adjust project progress and timelines as needed
Support development of requirements and proposals for improved process and system solutions
Provide support for external projects where FMD input is required
Support assessment of gaps between current systems/processes and business needs
Support planning, coordination, and facilitation of workshops with key partners
Lead test strategy for user acceptance, creating and executing test scripts
Working knowledge of the software development lifecycle (SDLC), Agile scrum
Develop user training materials as needed
Manage production support escalation
Education & Experience
BS + 10 years of relevant experience