Application Support Specialist

Overview

On Site
$26 - $31
Contract - W2
Contract - 12 Month(s)

Skills

desktop support
technical troubleshooting
audio equipment
visual equipment
Zoom
MS Teams
support
Application Support
Audiovisual
Legal

Job Details

We re seeking to connect a Application Support Specialist with a leading organization in the judicial field on a contract basis. The role is in-person 5 days/week and located in Rochester Hills, MI. As a Application Support Specialist, you will have the opportunity to join a passionate, motivated team and leverage your expertise in supporting the technical needs of District Court staff while Court is in session.

Key Responsibilities:

  • Troubleshoot and provide light desktop support for court staff, resolving daily technology issues, especially during court sessions.

  • Enter and escalate support tickets to County IT for advanced technical problems.

  • Learn and support court-specific technologies, including the MiFILE application and audio/visual systems.

  • Serve as an on-site technology resource at the District Court, ensuring smooth operations during court hours.

Qualifications:

  • Minimum of 2 years of experience in desktop support or technical troubleshooting, preferably in a judicial or legal environment.

  • Proficient in supporting business users with specific software applications, including MiFILE, audio/visual, and recording equipment.

  • Ability to quickly learn and navigate court-specific technologies and line-of-business systems.

  • Strong communication skills to interface effectively with judicial staff, County IT, and the public.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

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