Overview
Skills
Job Details
Workday Change Management Lead
Long term Contract
Remote Position
The Global Change Management Lead will be responsible for designing and executing the change management strategy for a global Human Capital Management (HCM) implementation. This role will partner with executive leaders, HR teams, and functional workstreams to ensure awareness, adoption, and alignment across the organization. A key success factor is the ability to craft impactful communications including executive-ready messaging, stakeholder updates, and end-user guidance that resonate with audiences at all levels. Additionally, the Global Change Management Lead will partner effectively with the System Implementor Change Management designee.
Essential Job Duties and Responsibilities:
Change Strategy & Planning Create a change network
- Develop and execute a comprehensive global change management strategy aligned to HCM implementation goals.
- Conduct stakeholder analyses and change impact assessments across regions and functions.
- Establish and manage change management plans, including communication, engagement, and training strategies.
Stakeholder Communication & Engagement
- Craft clear, targeted messaging for diverse stakeholders utilizing myriad modalities
- Coordinate cadence and delivery channels for global and regional communications to ensure timely and consistent messaging.
Collaboration & Influence
- Partner with HR, IT, and Communications teams to align messaging and manage feedback loops.
- Create and maintain a Change Network and support change agents
. Training & Enablement Support
- Support the learning team in identifying training needs and creating an enablement plan and messaging that align with training content.
- Track readiness and adoption indicators to inform ongoing support needs.
Measurement & Continuous Improvement
- Develop and report on change readiness, adoption metrics, and communication effectiveness.
- Monitor resistance trends and implement mitigation strategies.
- Adjust change approach based on feedback and project milestones.
Stakeholder Engagement & Communication
- Act as the primary liaison between shared services and key stakeholders across HR, Payroll, IT, and business leaders.
- Provide regular updates on service performance, issue trends, and improvement initiatives.
- Represent the voice of the employee in service delivery enhancements and strategy development
Section -2 Skills, Knowledge, and Abilities
- Experience working in global, matrixed organizations with diverse cultures.
- Comfortable working in high-visibility, fast-paced project environments.
- Excellent interpersonal, facilitation, and relationship-building skills.
- Familiarity with collaboration tools (e.g., SharePoint, Microsoft Teams, Yammer, Workday Journeys).
- Bachelor s degree in communications, Organizational Development, HR, or related field; Master s preferred.
- 8+ years of experience in change management, with 3+ years leading change for global system implementations.
- Strong written communication skills with demonstrated ability to develop messaging for senior executives and broad employee audiences.
- Experience with HCM systems (Workday, Oracle, SAP, UKG, etc.) and familiarity with HR business processes a plus.
- Proven success designing and delivering multi-channel communications and stakeholder engagement strategies.
- Proficiency in change management methodologies (e.g., ADKAR, Prosci).