Business Analyst

Overview

On Site
Full Time

Skills

Strategic Planning
Optimization
Business Requirements Gathering
Reporting
SPO
Business Process
Use Cases
Workflow Analysis
Scrum
Collaboration
Usability
Training
User Guides
Facilitation
Change Management
SAP BASIS
Documentation
Software Development Methodology
Microsoft Visio
Process Mapping
SQL
Writing
Root Cause Analysis
Agile
Sprint
Quality Assurance
Acceptance Testing
XML
HTML
Microsoft Office
Analytical Skill
Management
Privacy
Marketing

Job Details

Location: Philadelphia, PA
Description: Our client is currently seeking a Systems Analyst: FULLY REMOTE.

Visio and SQL queries experience needed.

Support its Strategy, Planning, and Optimization (SPO) team. In this role, the Systems Analyst will serve as a key department representative on enterprise project teams, partnering with subject matter experts to elicit business requirements, document current/future state business process, and become deeply knowledgeable of assessment-related systems.

Reporting to the Senior Director, SPO, the Systems Analyst is responsible for the following:

Support portfolio projects by eliciting business requirements directly with business partners using interviews, document analysis, requirements workshops, surveys, business process flows, use cases, scenarios, and workflow analysis

Collaborate with business partners and IT agile scrum teams to facilitate requirements Grooming & Refinement, UAT, and feature prioritization

Work with cross-functional business teams and software vendors to troubleshoot assessment applications, including facilitation of bug and production issue triaging

Proactively communicate and collaborate with internal and external customers to analyze information and functional needs

Collaborate with developers and subject matter experts to align business and technical solutions, analyzing tradeoffs between usability and performance needs

Partner with ABIM colleagues to define training plans, user documentation, and facilitation of change management

On a continual basis, update documentation relating to the various ABIM systems & processes affected by project work.

Job Qualifications

Education: Bachelor's degree or equivalent professional background.

Experience: 5 years direct experience eliciting business and technical requirements within a formal software development methodology. Experience with Microsoft Visio or other process mapping software. Intermediate SQL experience (reading/writing basic queries). Well-versed in root cause analysis, with a thorough understanding of how to interpret customer business needs and translate them into application and operational requirements.

A background with an Agile software development lifecycle (grooming & refinement, sprint reviews, QA/UAT, etc.) is a plus. Comprehensive knowledge of XML, HTML, and MS Office Suite is preferred.

Other Skills: strong analytical skills, proven acumen to proactively anticipate problems and recommend solutions, acumen to effectively manage the process of innovative change.

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Contact:

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