Care Management Support Coordinator II

Immediate need for a talented Care Management Support Coordinator II. This is a 03+ Months Contract opportunity with long-term potential and is located in U.S.(Remote). Please review the job description below and contact me ASAP if you are interested.
Job ID:25-80065

Pay Range: $23 - $25/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).

Key Responsibilities:

• Call Center making outbound calls supporting Care management Team.
• Fast Paced Call Center -making outbound calls to existing members.
• Calling existing members and discussing member s care/ medical reasons for members to sign up for the program.
• Enrolling members into Care Management program.
• Production/Sales based role-They will be monitored on the number of members they sign up for program, call volume and caseload.
• Making a minimum of 60 calls per day in a fast paced environment.
• Data Entry into True Care.

Key Requirements and Technology Experience:

• Skills-High outbound call.
• Healthcare, Medicare, Medicare
• Member Enrollment
• Care Management program
• Sales related conversational interviewing/organizational & time management
• Excel and MS office
• Calling existing members and discussing member s care/ medical reasons for members to sign up for the program.
• Experience working in a high outbound call environment (70-80 per day) with customer services knowledge/Health care terminology
• Sales related conversational interviewing/organizational & time management
• Excel and MS office/ Technical proficiency/problem solving skills
• Bilingual in Spanish a plus
• High School Diploma or equivalent
• Ability to navigate multiple systems.
• Excel exp preferred for basic reporting.
• Healthcare experience required!
• Call Center Experience Required
• Sales experience highly preferred ability to make sale pitch to existing members
• Role may change at some point-must be open to change and flexible on types of calls they are making(depends on need of business) they will remain on the phones but the types of calls they handle can vary.
• Note-Location:-Connecticut, Delaware Georgia, Maine, Maryland, Massachusetts, Michigan, New Hampshire, New Jersey, New York, North Carolina, Ohio, Pennsylvania, Rhode Island, South Carolina, Vermont, Virginia, Washington DC, West Virginia.

Our client is a leading Healthcare Industry and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.

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