Network Technician - Intermediate - Fully Onsite in Columbia, SC

Overview

On Site
$$35/hr on W2
Accepts corp to corp applications
Contract - W2
Contract - Independent
Contract - 31 day((s))

Skills

Azure
Network
Troubleshooting
DNS
administration
windows
server
ticketing
active
directory
help
desk
ENTRA ID
WIRED
SIRELESS

Job Details

Why is this position open: Our previous contract setup was built around a different set of very specific needs. As the needs of the organization have changed, we have begun a bit of a restructuring requiring help in different areas.

Interview Process: 1st round virtual, potentially 2nd round onsite
Duration of the Contract: 6 Months
Possibility for Extension: Yes

Work Location: Role is fully onsite
Candidate location: Candidate must be a CURRENT SC resident. No relocation allowed.

Additional details: Driving required, around sites mostly within Columbia with occasional travel to other counties. Valid Driver's License will be required.

Daily Duties / Responsibilities:

Key Duties

  • Help Desk & Ticket Management
    • Respond to and resolve help desk tickets related to:
      • Respond to Wired and wireless network issues
      • Network account onboarding and offboarding via custom scripts
      • Infrastructure-related incidents
  • On-Call Support Rotation
    • Level 1 Support: On-call every 3 weeks for critical site support (Network outages)
    • Level 2 Support: On-call every 3 weeks (alternating with Level 1) for escalated issues at critical sites
  • Infrastructure Projects
    • Assist in network rollouts, upgrades, and cleanup efforts
    • Participate in planning and execution of infrastructure improvements
    • Support documentation and inventory of network assets
  • Administrative & Technical Expertise
    • Provide support for Microsoft administrative tasks, including:
      • Entra ID (Azure AD) management
      • Group policy and user provisioning
      • Microsoft 365 administration
  • Assist with server administration tasks, including:
      • Basic Windows Server maintenance
      • Monitoring and performance tuning
      • Patch management and updates

Required Skills:

  • 5 Years of experience with Microsoft Entra ID and general Microsoft administration
  • 5 years of experience with Windows Server environments
  • 10 years of experience in troubleshooting skills in networking (wired/wireless)
  • 5+ years' experience responding to help desk requests via ticketing system
  • Ability to work independently and collaboratively in a team setting
  • Excellent communication and documentation skills

Preferred skills:

  • Experience with Deskpro ticketing system
  • Experience with Active Directory, DNS, and Group Policy
  • Experience with RuckBrocade network switches

Required Education:

Bachelor's Degree. May sub for equivalent experience.

Required Certifications:

No
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