Cloud Site Reliability Engineer Intern, Roux Institute Co-Op

Tyler Technologies is accepting applications for our July - December Co-Op position through the Roux Institute! We are looking for a Cloud Site Reliability Engineer Intern to join our team in the Yarmouth, ME office!

We are only accepting applications from students at the Roux Institute located in Portland, ME.

Location
Yarmouth, Maine

Travel
0-5%

Responsibilities

• Implement tooling to monitor AWS EKS-based systems focusing on performance, reliability, and scalability.
• Ensure that architecture and deployment models are sufficient to support SLA commitments and are well prepared for future problems of scale.
• Leverage cloud technology and platform capabilities to provide operationally sustainable solutions that are robust and cost effective.
• Apply software engineering best practices to comprehensively address and resolve problems.
• Collaborate with product support teams to drive efficiency and enhance customer experience through self-service tools and automation.
• Conduct root cause analysis and implement preventative measures to minimize toil and impact on customers.
• Work within our primary tech stack: AWS, Kubernetes, Argo CD, RDS for Postgres and Microsoft SQL, Terraform, C#/.NET Core, GitHub Actions, Docker, Datadog, PagerDuty.

Qualifications

• Knowledge of Site Reliability Engineering concepts and practices, including the use of observability platforms and monitoring tools.
• Experience with deploying and supporting containerized applications on cloud platforms, preferably EKS on AWS.
• Familiarity withf infrastructure as code technologies, such as Terraform.
• Strong software engineering skills in languages like Python, JavaScript, or Go.
• Familiarity with DevOps and CI/CD methodologies.

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