Technical Writer

We have a 6 month contract opportunity for a Technical Writer. This role is fully remote but must work CST business hours.

Job Summary:

We are seeking a detail-oriented Technical Writer to collaborate closely with solution architects and technical teams to document the design and support processes. This role is critical in creating a comprehensive playbook that enables seamless knowledge transfer to Managed Service Providers (MSPs) for long-term support.

Partner with architects to document technical designs, workflows, and support processes.

Create clear, concise, and structured documentation to support production operations.

Develop logical flow diagrams using tools like SmartDraw or Lucidchart.

Organize and maintain documentation in accordance with internal standards.

Ensure documentation is accessible, accurate, and up to date for handoff to external support teams.

3-4 years of experience in technical writing or a related role.

Strong verbal and written communication skills.

Proficiency with G Suite (Docs, Sheets, Slides, Drive).

Experience with SmartDraw or Lucidchart for diagramming.

Familiarity with Adobe, JavaScript, Oracle, and general software documentation practices.

Ability to work independently and manage time effectively.

Strong attention to detail and ability to translate technical concepts into user-friendly content.

Education:

Bachelor's degree or equivalent experience.

Strong verbal and written communication skills.

Proficiency with G Suite (Docs, Sheets, Slides, Drive).

Experience with SmartDraw or Lucidchart for diagramming.

Familiarity with Adobe, JavaScript, Oracle, and general software documentation practices.

Ability to work independently and manage time effectively.

Strong attention to detail and ability to translate technical concepts into user-friendly content.

Education:

Bachelor's degree or equivalent experience.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.


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