HubSpot Solutions Architect in Minneapolis, MN - Hybrid - Fulltime / Contract

HubSpot Solutions Architect

Mixing innovation into smart solutions that help companies grow.

The client is seeking a Solutions Architect to deliver assessments and HubSpot implementations to clients. This role will support both the pre-sales scoping process and the post-sales design and implementation activities for complex technical products.

You will be responsible for:

• Client Satisfaction
• Measurable: 5 star reviews
• Measurable: Client NPS of 8.5+
• Clients objectives are delivered at end of each phase
• Client Strategy & Documentation
• Configuration management
• Create documentation of the system
• Delivers technical product training to customers and internal audiences
• Solution Design
• Troubleshoots problems and oversees the completion of repairs, workarounds, or customizations.
• Solution Design
• Client Communication & Project Management
• Running kickoff and wrap up meetings with clients
• Sending meetings recaps, and bi-weekly project status reports
• Completing projects on time, and within budget
• Keep a backlog of issues arising to prevent scope creep
• Quality Assurance (QA)
• Quality reviewing all implementations before showing the client
• Subject Matter Expert (SME)
• Sit as SME on sales calls when requested
• Gather technical requirements from clients
• Validate clients technical root issues can be solved in HubSpot
• Show HubSpot Demos of functionality
• Convert clients goals into phases with 3-5 objectives each
• Complete costing workbooks, and project timelines for sales to propose

Key Outcomes

• Achieve Client satisfaction - NPS score of 8.5+
• Projects delivered on time, scope, and budget
• Personal average utilization rate of 80%
• Contribution margin of 50% or more

Qualifications, Education & Experience

Required Qualifications

• Alignment with : Make Things Happen, Learn with Purpose, Lead the Change, and Be Better Together
• 5+ years of hands-on experience leading the implementation and/or integration of HubSpot is required. Equivalent experience with comparable system(s) (Salesforce, Dynamics, Marketo, Zoho, etc) may be considered.
• 5+ years of experience working in a project-based environment & in collaboration with a team, managing multiple projects and deadlines at the same time
• 3+ years of professional services or consulting experience
• Excellent organization, time management and communication skills, with the ability to effectively communicate complex concepts to both technical and non-technical stakeholders.
• Demonstrated ability to work independently, manage multiple projects, and meet deadlines.

Preferred Qualifications & Experience

• Experience working as a system admin or supporting system implementation projects, specifically for CRM and/or MarTech software solutions
• Bachelor s degree or equivalent combination of education and experience
• Experience working in agile (SCRUM) environments
• 5+ years of professional services or consulting experience