Platform Account Manager

Remote • Posted 60+ days ago • Updated 1 day ago

Full Time

Remote

$70000 - $100000/yr

Fitment

Dice Job Match Score™

🛠️ Calibrating flux capacitors...

Job Details

Skills

STREAMING
ACCOUNT MANAGER
ACCOUNT EXECUTIVE
CUSTOMER SUCCESS MANAGER
MEDIA & ENTERTAINMENT
ENTERTAINMENT

Summary

Title: Platform Account Manager

Location: Northeast Region (Onsite)
Employment Type: Full Time

Compensation
Pay Range:$70000-$100000/Hrs

Description
• Support global content and media rights-holders in leveraging technologies and services.
• Help content owners translate ideas into executable roadmaps and deliverables.
• Encourage strategic product and service compromises that fit platform strengths.
• Understand and navigate the digital ecosystem for optimal client outcomes.
• Collaborate to scale the customer base over the next few years.
• Occasionally work unsociable hours to support client events and escalations.
• Travel occasionally as required for the role.

Key Responsibilities
• Attend status meetings with customers and project teams.
• Lead technical discussions with clients and their technical teams.
• Review feature requests and technical needs of clients.
• Liaise with internal departments to validate client deliverables.
• Document customer use cases and requirements for new features.
• Provide feedback for product enhancements and up-sell opportunities.
• Deliver presentations and training to assist client platform uptake.

Qualifications
• 5 years of related experience in a relevant field.
• Background in Technical Support, Software & Product Development, or Network Engineering.
• Experience in a collaborative environment with a teamwork mentality.
• Experience as a team lead or in a position of responsibility.
• Experience in building User Stories and defining technical requirements.

Core Technologies
• Generic Project Management Tools | Generic Design Tools | Generic Office Tools

Contact Authorization
By applying for this job, you agree to receive AI-generated calls, text messages, and/or emails from Mitchell Martin Inc and its affiliates and contracted partners at various frequency through traditional and automated methods. Message and data rates may apply for texts. Carriers are not liable for delayed or undelivered messages. You can access our privacy policy here

Benefits
Learn more about our benefits offerings here

EEO Statement
Learn more about our EEO policy here

#LI-NG1

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: mitchmar1
Position Id: 25-39327
Posted 30+ days ago

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Platform Account Manager

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Job Details

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