Genesys IVR Engineer (100% Remote)

Overview

Remote
Depends on Experience
Accepts corp to corp applications
Contract - W2
Contract - Independent
Contract - 12 Month(s)
No Travel Required
Able to Provide Sponsorship

Skills

Genesys
IVR
Genesys PureCloud CX
Inbound
Genesys SIP

Job Details

Requirements:

  1. 3-5 years of Genesys experience.
  2. Knowledge in Genesys PureCloud CX Architecture, Inbound, Outbound and In Queue Call Flows, etc.
  3. Familiar with of Genesys SIP server, CME and Genesys Administrator.
  4. Configure and support IVR and routing call flows under Genesys PureCloud.
  5. Troubleshooting system and user issues.
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