Local to Boise, ID only - ServiceNow Test Plan Manager - Hybrid role - Max Rate $47/hr on W2

Overview

On Site
Accepts corp to corp applications
Contract - Independent
Contract - W2
Contract - 4 month(s)

Skills

ServiceNOW
Test Management

Job Details

Title: ServiceNow Test Plan Manager
Duration: 4 Months (Possible Extension)
Location: Boise, ID (Hybrid)

Job Description:
We are seeking a Quality Assurance Engineer Test Plan Manager to lead, coordinate, and execute test planning for the roll-out of a Role-Based Web Application that enables secure search, view, and download of permissioned content and documents. The ideal candidate will have strong test strategy experience and must have hands-on expertise using the ServiceNow Test Management module within Agile development environments.
This role involves creating and enforcing test strategies, overseeing testers, coordinating automated testing efforts, and actively ensuring system quality from planning through implementation.

Key Responsibilities:

  • Lead the development of test strategies, test plans, and comprehensive testing frameworks.
  • Manage test planning, execution, and reporting activities aligned with Agile/Scrum processes.
  • Coordinate and supervise manual and automated testing efforts, including testers and QA resources.
  • Create automated test result analytics and dashboards for stakeholder visibility.
  • Develop and execute mitigation techniques based on test-related risk assessments.
  • Recommend frameworks and tools for automated regression and performance testing.
  • Enforce testing documentation standards and ensure traceability across test artifacts.
  • Collaborate with developers, business analysts, and project stakeholders to ensure requirement coverage.
  • Continuously improve QA procedures, metrics, and documentation throughout the SDLC.

Required Qualifications:

  • 5+ years of QA experience in Agile/Scrum environments.
  • 5+ years in test strategy development, test case creation, and script evaluation.
  • 5+ years working with test automation tools and software testing processes.
  • 5+ years in QA roles involving full SDLC and software assurance practices.
  • Hands-on experience with ServiceNow Test Management Module (mandatory).
  • Proven experience in managing testers and test resources.
  • Strong understanding of quality metrics, reporting, and QA/QC matrix development.

Preferred Qualifications:

  • Bachelor's degree in Computer Science, Engineering, or related technical discipline.
  • Experience with SQL and scripting for data validation and test automation support.
  • Familiarity with test automation in workflow-driven systems.
  • Background in risk management and defect mitigation planning.
  • Knowledge of procedural improvements in testing and QA documentation standards.

Nice to Have:

  • Experience in government, judicial, or public sector applications.
  • Background in testing secure, role-based access web applications.
  • Understanding of document/content management systems.

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