Network & Telecommunications Services - Senior Systems Engineer

Overview

On Site
$DOE
Accepts corp to corp applications
Contract - W2
Contract - 1 year

Skills

CISCO
Process Design
Documentation
Billing
User Experience
Closing
Posting
Microsoft Teams
Excellent Written and Verbal Communication Skills
Technical Support
Unity 3D
Telephony
Systems Engineer
Telecommunications
Technical Engineering

Job Details

Posting title: Network & Telecommunications Services - Senior Systems Engineer
Lansing
MI
Requirements
Travel Required Yes Security Required
Yes
Travel Comments: Hybrid work schedule two days in office, three days remote. Some travel required to State of Michigan hosting centers in Grand Rapids and Lansing.
Senior Systems Engineer
Top Skills & Years of Experience:
Cisco Unified Contact Center Express (UCCX): 5+ years
Cisco Unified Communications Manager (CUCM): 5+ years
Cisco Unity Connections (CUC): 5+ years
Clear and concise written and verbal communication is crucial to success and productivity in this role.
Interview Process: Virtual Interview via MS Teams video.
Duration: 1 year with possible extension
Hybrid: Resource will be working a hybrid schedule. NO REMOTE ONLY OPTION. Will need to be onsite from day 1, two days a week.

Local or non/local: Local candidates ONLY (must be located within 2 hours of Lansing, MI)
Please note, resource may need to work some weekends or after hours.
Full Job Description Attached
Required Skills
Cisco Unified Contact Center Express (UCCX): 5+ years
Cisco Unified Communications Manager (CUCM): 5+ years
Cisco Unity Connection (CUC): 5+ years
CTO Senior Systems Engineer Job Description

DTMB Network Services is seeking a Senior System Engineer resource to provide design, engineering, technical, implementation support, process design and service design package documentation for the Cisco Unified Contact Center Express (UCCX). There are enhanced call routing & call center agent/supervisor functional requirements that require a skilled technical engineering resource. This resource will provide Level 2 and 3 technical support, training and knowledge transfer to the Telephony Services staff. In addition, this resource will provide engineering and technical support for the Cisco Unified Communications Manager (CUCM) and Cisco Unity Connection (CUC).

Required Technology Skill Set:

Cisco Unified Contact Center Express (UCCX): 5+ years

Cisco Unified Communications Manager (CUCM): 5+ years

Cisco Unity Connection (CUC): 5+ years

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

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