Overview
Skills
Job Details
One of our premier clients is looking for a Senior Service Now Leader in Newark, NJ (Hybrid) for a contract position. If interested, please submit your resume ASAP indicating (1) current location (2) desired hourly rate, W2 or 1099? (3) Your email address.
RESPONSIBILITIES:
• Platform Administration: Configure and maintain ServiceNow modules, including Incident, Problem, Change, Asset, CMDB, Service Catalog, and Knowledge Management.
• Custom Development: Design, script, and implement new applications, workflows, and integrations to expand ServiceNow functionality.
• System Integrations: Develop and maintain API based integrations between ServiceNow and other enterprise systems.
• Process Optimization: Partner with IT and business teams to refine workflows, automate processes, and improve service delivery.
• Security & Compliance: Implement role based access controls, monitor platform performance, and ensure compliance with security policies.
• Upgrades & Maintenance: Plan and execute version upgrades and patching with minimal disruption.
• Documentation & Training: Produce technical and user documentation; provide training to system users and administrators.
REQUIRED SKILLS:
• Hands on ServiceNow administration and development experience
• Strong understanding of ITIL processes and best practices
• Proficiency in JavaScript, Glide API, Flow Designer, and ServiceNow Studio.