Technical Business Analyst

Job Role - Business Analyst

Experience Range -10 yrs expr.

Location - Jacksonville FL Onsite role

Must have skills : Scrum Product Owner

Good to have skills: API documentation, MongoDB

Job Description :

• The Techno-Functional Business Analyst plays a key role in bridging the gap between business needs and technology solutions.
• This role involves understanding complex business requirements, modeling and validating them, and translating these into detailed specifications for the development team.
• Additionally, the role requires strong technical troubleshooting skills to identify root causes of issues by analyzing data across databases and APIs before driving solutions with the development team.

Key Responsibilities:

• Analyze RFP documents and translate them into clear, functional business requirements.
• Work on solutions that span multiple business areas, involve complex integration points, and impact numerous components.
• Operate under general direction within a well-defined accountability framework.
• Gather, interpret, and document business requirements, ensuring alignment with overall business objectives.
• Participate actively in solution design sessions to ensure business needs are effectively addressed.
• Prepare detailed functional specifications and solution documents.
• Define success criteria for solution testing and support the validation process.
• Analyze and decompose existing business processes to identify opportunities for improvement.
• Perform business process analysis and recommend improvements within assigned projects.
• Provide continuous support to solution delivery teams throughout the project lifecycle. Technical / Troubleshooting Responsibilities:
• Investigate data-related issues to determine root causes before involving the development team.
• Troubleshoot and analyze data directly in MongoDB to identify inconsistencies or failures.
• Review and validate API requests and responses, ensuring data flows correctly and spotting integration issues.
• Collaborate with developers to communicate findings clearly, ensuring efficient resolution of issues.

Required Skills & Competencies:

• Strong analytical and problem-solving skills with the ability to dissect complex business and technical scenarios.
• Experience in querying MongoDB and interpreting data structures.
• Familiarity with APIs, including the ability to read and analyze request/response payloads (JSON, XML).
• Excellent documentation and communication skills to translate business needs into actionable specifications.
• Ability to manage multiple priorities across diverse business and technical stakeholders.
• Proactive approach to troubleshooting and driving issues to closure.