Overview
On Site
$120,000 - $140,000
Full Time
Skills
Configuration Management Database
Cloud Management
Event Management
Mapping
IT Service Management
ServiceNow
Job Details
Service Now Architect
Location:Austin TX
Type: Full Time
Responsibilities:
- Lead the design and implementation of Service Mapping initiatives, mapping IT services to the underlying infrastructure.
- Develop customized patterns, probes, and sensors for Discovery and Service Mapping.
- Create and maintain service maps to reflect business services, application services, and infrastructure dependencies.
- Deliver technical workshops on ITOM solutions, including Event Management, Discovery, CMDB, Orchestration, and Cloud Management.
- Ensure best practices and architectural integrity during technical implementations.
- ServiceNow certifications preferred
- Excellent communication and problem-solving skills
Skills and Qualifications:
- Expertise in ServiceNow ITOM solutions, including Discovery, Service Mapping, Event Management.
- Strong understanding of import sets, transform maps, and external data sources.
- Experience in coding and developing customized solutions for Service Mapping
- Minimum 8+ years of experience working with ServiceNow platforms.
- Strong expertise in ServiceNow ITOM modules, specifically:
- Service Mapping
- Discovery
- Event Management
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.