Overview
Remote
On Site
Hybrid
$60 - $62 hr
Contract - W2
Contract - Independent
Contract - 1+ mo(s)
Skills
UX RESEARCH
UX RESEARCHER
PO
PURCHASE ORDER
PURCHASE ORDERS
SOW
STATEMENT OF WORK
BUDGET
BUDGETING
Job Details
Payrate: $63.00 - $68.00/hr.
Summary:
Helps to build and scale global research programs to strengthen the impact of our world-class UX Research team. They do this by implementing operational systems, connecting teams and knowledge, and problem-solving operational hurdles to enable Researchers to do their most impactful work. The ideal candidate is a self-starter, resourceful, highly organized, detail-oriented, and collaborative. This role requires program management experience and strong leadership skills. You should be passionate about the services we provide, the people that we serve, and the impact of research on those services.
Responsibilities:
Qualifications:
Skills:
Preferred Qualifications:
Pay Transparency: The typical base pay for this role across the U.S. is: $63.00 - $68.00 /hr. Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education and experience and the benefits package you select. Full-time employees are eligible to select from different benefits packages. Packages may include medical, dental, and vision benefits, 10 paid days off, 401(k) plan participation, commuter benefits and life and disability insurance.
For information about our collection, use, and disclosure of applicant's personal information as well as applicants' rights over their personal information, please see our Privacy Policy (;/span>
Aditi Consulting LLC uses AI technology to engage candidates during the sourcing process. AI technology is used to gather data only and does not replace human-based decision making in employment decisions. By applying for this position, you agree to Aditi s use of AI technology, including calls from an AI Voice Recruiter.
#AditiConsulting
Summary:
Helps to build and scale global research programs to strengthen the impact of our world-class UX Research team. They do this by implementing operational systems, connecting teams and knowledge, and problem-solving operational hurdles to enable Researchers to do their most impactful work. The ideal candidate is a self-starter, resourceful, highly organized, detail-oriented, and collaborative. This role requires program management experience and strong leadership skills. You should be passionate about the services we provide, the people that we serve, and the impact of research on those services.
Responsibilities:
- Manage centralized systems and processes for organizing participant recruitment, for liaising with external recruitment companies (Knowledge of MyOrder purchase order request tool is a plus).
- Tools and infrastructure: Keep track of all the administration of licenses for software. Working with procurement, legal and finance colleagues to manage our preferred suppliers list and licensing of our tools.
- Governance: Document our standard operating procedures, including data security and compliance. Managing data and access to data within tools, including customer information (data handling/privacy/GDPR). Conduct privacy reviews.
- Knowledge management: Manage our library of best practice templates and guides. Helping the team to maintain our user needs framework and library of research insights. (Knowledge of SharePoint is a plus).
- Manage the research backlog for the whole team, which will help researchers prioritize their workload and ensure visibility of resources. (ADO is preferred and a plus)
- Help the Research Managers with budgets and resources.
- Help Research Team to leverage data informed insights to drive operations improvements such as efficiency and accuracy.
- Create, scale, and execute strategic programs to ensure the team is working at optimum efficiency.
- Drive participant management process improvements and identify opportunities for optimizing workflows.
Qualifications:
- Years of Experience Required: 5-7 overall years of experience in the field.
- Degrees or certifications required: NO degree is required to be eligible for this role.
- Disqualifiers: Candidates who are not comfortable with budget and Po work will not be eligible for the role.
- Best vs. Average: MSFT experience nice to have. If they have worked in a Research Operations role before.
- Performance Indicators: Performance will be assessed based on how they meet deadlines and quality of work, team feedback.
Skills:
- Experience working in an operations role.
- Communication skills for interacting with and using data to drive change with cross-functional stakeholders.
- Collaborate with Research Team and cross-functional partners to create, maintain and refine participant recruiting processes, programs, and partner vendors.
- Experience building relationships with peers and stakeholders.
- Manage and prioritize multiple Participant Management Infrastructure projects and programs.
- Partner with Research Managers on predicting roadblocks, identifying creative solutions, finding resources, and developing relationships with key stakeholders.
- Experience working in a fast-paced environment that requires independent time management, task prioritization and flexibility; embracing ambiguity, demonstrating creativity, being detail-oriented, and delivering results in a highly organized manner.
- Experience in problem-solving and resourcefulness with a detail-oriented approach and organizational skills.
- Experience using MS Office tools (Excel, PowerPoint, Word, Visio, or other process mapping software).
Preferred Qualifications:
- Minimum 5 years Familiarity working within the UX Research field and participant recruiting methods
- Minimum 5 years experience work with budget management (PO/SOW ect)
- Minimum 5 years experience with Experience Documenting operating procedures
Pay Transparency: The typical base pay for this role across the U.S. is: $63.00 - $68.00 /hr. Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education and experience and the benefits package you select. Full-time employees are eligible to select from different benefits packages. Packages may include medical, dental, and vision benefits, 10 paid days off, 401(k) plan participation, commuter benefits and life and disability insurance.
For information about our collection, use, and disclosure of applicant's personal information as well as applicants' rights over their personal information, please see our Privacy Policy (;/span>
Aditi Consulting LLC uses AI technology to engage candidates during the sourcing process. AI technology is used to gather data only and does not replace human-based decision making in employment decisions. By applying for this position, you agree to Aditi s use of AI technology, including calls from an AI Voice Recruiter.
#AditiConsulting
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.