Senior Accounts Manager- Sales Director, HLS- Dallas, TX

Overview

On Site
$DOE
Full Time
10% Travel

Skills

healthcare
Account Manager
Sales Manager

Job Details

Location: Dallas, TX

Role Overview: Senior Sales Accounts Director, HLS, you will play a pivotal role in mining new relationships in existing accounts to drive growth for Healthcare and Life Sciences (HLS) practice. Your primary responsibility will be to drive significant growth in existing client accounts by driving ideas, opportunities, strategic account planning, relationship management and executing on account plans for the year.

Responsibilities
  • Develop and nurture strong, long-lasting relationships based on a deep understanding of client needs and objectives.
  • Strategically manage client expectations, deliverables, and escalations to ensure client satisfaction and retention.
  • Lead end-to-end management of a portion of a key account, including hunting, mining, account management, consulting, and delivery to achieve individual annual revenue targets of $3M+ while maintaining high client satisfaction (NPS > 70), collaborating with solution teams to manage revenue and margin targets.
  • Contribute to the development and sales of pharmaceutical capabilities with a focus on Agentic AI/GenAI/AI.
  • Manage account utilization and margins, handle client escalations, and represent the full Fractal portfolio, demonstrating expertise in AI, Engineering & Design, Behavioral sciences, and pharmaceutical analytics solutions.
  • Drive revenue growth through upselling, cross-selling, and contract renewals.
  • Actively pursue new business opportunities within existing accounts and new prospects.
  • Stay abreast of healthcare industry trends, market dynamics, and competitive landscape, adjust account strategies accordingly basis recommendations to senior management.
  • Build in-depth knowledge of client business priorities, challenges, and initiatives, translating these into actionable opportunities and develop comprehensive account plans aligned with organizational goals and client strategies to drive QBRs, MBRs, JBPs
  • Utilize CRM systems and other tools to maintain accurate account records and document client interactions, monitor key account metrics, revenue forecasts, and present regular reports to management
Success Profile
  • 10+ years of experience in Sales/Account Management in Analytics/Consulting firms, particularly in the Healthcare industry, managing 5-10MN or driving $4MN/year individually
  • Strong commercial acumen, excellent storytelling abilities, map client challenges to Fractal's capabilities and link them to business outcomes, engage with VPs, Senior Directors
  • Ability to think on your feet, comfortable with ambiguity, and effective in a cross-functional environment.
  • Travel to client locations (40-60%)
Education
  • Bachelor's degree or equivalent experience in a related field
Disclaimer: E-Solutions Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. We especially invite women, minorities, veterans, and individuals with disabilities to apply. EEO/AA/M/F/Vet/Disability."

Senior Accounts Manager- Director, HLS1healthcare,Account Manager,Sales ManagerN/AFull TimeUnited States
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