Functional Consultant in eMessaging configuration within the SICS / Assure Re platform

We are

At Synechron, we believe in the power of digital to transform businesses for the better. Our global consulting firm combines creativity and innovative technology to deliver industry-leading digital solutions. Synechron s progressive technologies and optimization strategies span end-to-end Artificial Intelligence, Consulting, Digital, Cloud & DevOps, Data, and Software Engineering, servicing an array of noteworthy financial services and technology firms. Through research and development initiatives in our FinLabs we develop solutions for modernization, from Artificial Intelligence and Blockchain to Data Science models, Digital Underwriting, mobile-first applications and more. Over the last 20+ years, our company has been honored with multiple employer awards, recognizing our commitment to our talented teams. With top clients to boast about, Synechron has a global workforce of 14,500+, and has 58 offices in 21 countries within key global markets.

Our challenge:
As a Functional Consultant specializing in eMessaging configuration within the SICS / Assure Re platform, you will play a key role in implementing and optimizing electronic messaging solutions for insurance and reinsurance clients. Your expertise will ensure seamless communication between client systems and the DXC eMessaging platform, aligning technical solutions with business requirements.

Additional Information*

The base salary for this position will vary based on geography and other factors. In accordance with law, the base salary for this role if filled within Warren, NJ is $120K-$!30K/year & benefits (see below).

Responsibilities:

• eMessaging Platform Configuration:
• Configure the DXC eMessaging platform to support client-specific communication needs.
• Define message templates, transformation maps, and trading partner setups.
• Establish and manage communication protocols such as AS2, FTP, SFTP, or SMTP.
• Integration & Standards:
• Develop and implement message definitions adhering to insurance standards, especially ACORD XML.
• Map data transformations between client data formats and messaging standards using XSLT or similar tools.
• Ensure interoperability with other systems via web services (SOAP, REST).
• Stakeholder Collaboration:
• Gather and analyze client requirements related to electronic messaging.
• Collaborate with technical teams to troubleshoot and resolve messaging issues.
• Work closely with insurance domain experts to ensure message exchange aligns with business processes.
• Testing & Validation:
• Design test cases and scenarios for message exchange validation.
• Conduct system and user acceptance testing for messaging configurations.
• Document testing outcomes and implement necessary adjustments.
• Documentation & Training:
• Create detailed documentation of messaging setups, workflows, and standards.
• Provide end-user training and support on messaging processes and troubleshooting.
• Technical Knowledge & Continuous Improvement:
• Stay current with industry standards, emerging technologies, and best practices related to electronic data interchange (EDI).
• Identify opportunities for process improvements and automation within messaging workflows.

Requirements:

• Proven experience configuring DXC's eMessaging platform within the SICS / Assure Re environment.
• In-depth knowledge of the DXC insurance software suite such as DXC Assure and SICS.
• Hands-on experience working with EDI standards, particularly ACORD XML.
• Strong understanding of Property & Casualty (P&C) insurance or reinsurance business processes.
• Proficiency in XML, XSLT, and web services (SOAP, REST).
• Excellent analytical and problem-solving skills with a detail-oriented approach.
• Strong communication skills, with the ability to articulate technical concepts clearly to non-technical stakeholders.
• Ability to prioritize tasks effectively and work independently in a fast-paced environment.
• Experience with communication protocols such as AS2, FTP/SFTP, HTTPS.

Preferred, but not required:

• Prior experience with DXC Assure and SICS platforms.
• Knowledge of industry-specific messaging standards (e.g., X12, HL7 if relevant).
• Understanding of cloud-based messaging solutions or integrations.

We offer:

• A highly competitive compensation and benefits package.
• A multinational organization with 58 offices in 21 countries and the possibility to work abroad.
• 10 days of paid annual leave (plus sick leave and national holidays).
• Maternity & paternity leave plans.
• A comprehensive insurance plan including medical, dental, vision, life insurance, and long-/short-term disability (plans vary by region).
• Retirement savings plans.
• A higher education certification policy.
• Commuter benefits (varies by region).
• Extensive training opportunities, focused on skills, substantive knowledge, and personal development.
• On-demand Udemy for Business for all Synechron employees with free access to more than 5000 curated courses.
• Coaching opportunities with experienced colleagues from our Financial Innovation Labs (FinLabs) and Center of Excellences (CoE) groups.
• Cutting edge projects at the world s leading tier-one banks, financial institutions and insurance firms.
• A flat and approachable organization.
• A truly diverse, fun-loving, and global work culture.

SYNECHRON S DIVERSITY & INCLUSION STATEMENT
Diversity & Inclusion are fundamental to our culture, and Synechron is proud to be an equal opportunity workplace and is an affirmative action employer. Our Diversity, Equity, and Inclusion (DEI) initiative Same Difference is committed to fostering an inclusive culture promoting equality, diversity and an environment that is respectful to all. We strongly believe that a diverse workforce helps build stronger, successful businesses as a global company. We encourage applicants from across diverse backgrounds, race, ethnicities, religion, age, marital status, gender, sexual orientations, or disabilities to apply. We empower our global workforce by offering flexible workplace arrangements, mentoring, internal mobility, learning and development programs, and more.

All employment decisions at Synechron are based on business needs, job requirements and individual qualifications, without regard to the applicant s gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.