Overview
Remote
On Site
Depends on Experience
Contract - W2
Contract - Independent
Contract - 08 Month(s)
No Travel Required
Unable to Provide Sponsorship
Skills
Cisco Call Manager
AI tool
Co-Pilot
VoIP
TxDOT
Microsoft Excel skills
network professionals
Job Details
Staff Aug Request: SCTASK1492494
Direct Clinet: Texas Department of Transportation
Working Title: Data Analyst/Report Writer I
Work Location: Austin, Tx On-Site
JD:
TxDOT work to be accomplished
Candidate will be working on phone data analysis for TxDOT locations across the state. Datasets will be extracted out of Cisco Call Manager and analyzed for recent use and flagged for non-use. Then the datasets will be sent to selected points of contact to review their reports and gain approval to remove underutilized or non-use records. Datasets will be shared with Network engineers to enter VoIP tickets into TxDOTNow. Audits will be conducted after tickets are completed to be certain tickets were actioned correctly. Monthly invoices will also need to be analyzed for accuracy. These are large datasets, so knowledge of the AI tool, Co-Pilot, is helpful or can be taught to analyze up to 16,000 records.
Minimum Yrs of Experience, Skills, and Qualifications
College graduate with good Microsoft Excel skills. Needs good analytical skills and attention to detail. May work with TxDOT point of contacts to analyze and validate the phone data for their site.
Preferred Skills and Qualifications
Must be Austin area based and be willing to work in an office with other network professionals. Must be hands-on, willing to learn, good communication skills, and penchant for innovation and automation as it relates to data analysis
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