Asset Manager, ITSM tools - Long term contract - Hybrid - Harrisburg, PA - B3987B

Our direct client is looking for an Asset Manager, ITSM tools for a Hybrid Long term contract in Harrisburg, PA.

NOTE:
- This position is hybrid with onsite two days a week (Tuesday and Wednesday) but subject to change based on workload.
- Onsite is on the 5th floor of The Keystone Building (400 North Street, Harrisburg, PA 17120).
- There are times where on-site work\meetings are necessary so candidate should be with an hour commute to Harrisburg.
- A lot of training will go into this position, so management doesn t want to select someone that travel will become an issue for.
- The candidate must physically report (to the 5th floor of The Keystone Building) in order for first day processing, badging (this may take a few days for completion) and to pick up commonwealth-issued equipment.

JOB DESCRIPTION:
- The client seeks an Asset Manager with at least 5 years of relevant experience.
- Serve as the back-up Asset Manager.
- Develops and implements processes and procedures for tracking and analyzing software, hardware, and equipment through the lifecycle.
- Provides day to day operational & maintenance support of production issues, troubleshooting/debugging and resolving of issues related to Asset Management module in Remedy and Service Now.
- Conducts annual inventory audit and develops processes and procedures for consistency.
- Performs bulk uploads of asset data.
- Identifies and performs audits on asset data.
- Develops and maintains asset related foundation data.
- Develops asset reports for users and management.
- Creates user accounts, site information, hardware and product categorizations and support groups.
- Participates in user acceptance testing.
- Manages fixed and floating licensing for Asset Management Module.
- Creates end user documentation.
- Develops and conducts training.

SKILLS MATRIX:
- Experience as an Asset Manager - Required
- Experience with BMC Remedy (version 20.02), or equivalent ITSM tool - Required
- ITIL Foundation Certification - Required
- Strong working knowledge of the CMDB and Asset Management methodology, tools, terminology, and industry best practices - Required
- Excellent communication skills listening, verbal and written, including meeting management and facilitation. - Required
- Excellent organization skills with proven ability to manage multiple assignments and priorities successfully, delivering with high quality. - Required
- Excellent customer service skills servicing and interfacing with individuals across IT (customers) in different roles - Required
- Proficient using all Microsoft applications (Word, Excel, Outlook, and Teams) - Required

Question 1: Where does your candidate currently reside? Please provide city and state. Candidates must be located within an hour from the Greater Harrisburg/ Mechanicsburg/ Central PA Area to be considered for this position.
Question 2: This position is 40 hours per week. Is this understood?
Question 3: As mentioned, this requisition will feature first round interviews via Teams. In order to deter a fake candidate scam the candidate must present a valid photo ID to the camera at the beginning of the interview. They also must pan the camera 360 degrees in the fixed room for the panel to see to make sure they are the only person in the room during the interview. Do you accept these conditions?
Question 4: This position is hybrid with onsite two days a week (Tuesday and Wednesday) but subject to change based on workload. Onsite is on the 5th floor of The Keystone Building (400 North Street, Harrisburg, PA 17120). There are times where on-site work\meetings are necessary so candidate should be with an hour commute to Harrisburg. A lot of training will go into this position, so management doesn t want to select someone that travel will become an issue for. Are you fine with this?
Question 5: The candidate must physically report (to the 5th floor of The Keystone Building) in order for first day processing, badging (this may take a few days for completion) and to pick up commonwealth-issued equipment.***

Location: Hybrid (2D/wk) in 400 North Street, Harrisburg, PA 17120
Type: Long term contract

Please send resume to "jobs at etechnovision dot com" with B3987B in Subject for immediate consideration.