Order Management Analyst

Software Guidance & Assistance, Inc., (SGA), is searching for an Order Management Analyst for a contract assignment with one of our premier SaaS clients in Lehi, UT. Hybrid with 3 days per week onsite.

Responsibilities :

• Utilize SalesForce and SAP (ECC, CC, and CI) to book enterprise opportunities and contracts for accurate downstream invoicing and revenue recognition using manual and semi-automated documented processes.
• Actively review sales pipeline and corresponding deal information to anticipate potential booking issues or negative customer experience impact, and work to resolve during the deal negotiation process.
• Conduct weekly reconciliations and other oversight activity to ensure accurate revenue booking/recording using Excel and Power BI reports.
• Partner with the department's cross-geo/organizational teams focused on data management, innovation, integration (acquisitions), and enablement, to find opportunities to drive efficiencies through streamlining processes and system improvements.
• Work cross-functionally with multiple internal Departments (Deal Desk, Revenue Assurance, Sales ops, Credit, Legal, Sales, Product Delivery (Provisioning), Professional Services, Tax, Sales Finance etc.), Enterprise Customers, and Partners.
• Support increased workload and additional hours when required-i.e. month/quarter end

Required Skills:

• Excellent written and verbal communication skills, and proficiency in Microsoft Excel
• Meticulous, committed, adaptable, inquisitive, creative, respectful, collaborative and confident.
• Competence with information management tools - SAP (ECC, CC), salesforce, SharePoint, or similar analytical and information management applications.
• Demonstrable experience in a role involving 'critical thinking': i.e. ability to analyze complex deals, make decisions and problem solve self-sufficiently, without requiring ongoing direction setting.
• Excellent interpersonal and customer oriented communication skills.
• Experience in a role demonstrating excellent time management, able to analyze workload and prioritize time based on changing priorities.
• 1+ years of experience required

SGA is a technology and resource solutions provider driven to stand out. We are a women-owned business. Our mission: to solve big IT problems with a more personal, boutique approach. Each year, we match consultants like you to more than 1,000 engagements. When we say let's work better together, we mean it. You'll join a diverse team built on these core values: customer service, employee development, and quality and integrity in everything we do. Be yourself, love what you do and find your passion at work. Please find us at .

SGA is an Equal Opportunity Employer and does not discriminate on the basis of Race, Color, Sex, Sexual Orientation, Gender Identity, Religion, National Origin, Disability, Veteran Status, Age, Marital Status, Pregnancy, Genetic Information, or Other Legally Protected Status. We are committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, and our services, programs, and activities. Please visit our company to request an accommodation or assistance regarding our policy.