Overview
Skills
Job Details
Java-based Service Role (Support)
Waukesha, WI
General skills
- Excellent verbal and written communication abilities, with the capacity to convey technical and non-technical information clearly.
- Been in Customer Service roles.
- Ability to understand, create, modify, and maintain documentation to enhance and update existing knowledge base (KB) content.
- Collaborative Team Player
- Demonstrate ability to adapt to and support the continuous growth of digital applications and evolving daily workflows.
- Structured and detail-oriented person
Technical Skills
- Advanced Knowledge of Application Stack (Java-Based)
General understanding of application architectures built on Java, including deployment and troubleshooting.
- Advanced Database Skills
Familiarity in managing MariaDB/MySQL databases, including query performance, replication, and backup strategies.
- Advanced Windows Systems & Server Administration
Strong experience with Windows operating systems and server environments, including configuration, maintenance, and security best practices.
- Intermediate Networking Knowledge
Solid understanding of networking fundamentals such as TCP/IP, DNS, DHCP, routing, and firewall configurations.
- Documentation & Reporting
Maintain detailed documentation of system configurations, deployments, and procedures.
Collaborate with cross-functional teams to align technical solutions.
- Healthcare IT Experience
Intermediate understanding of Radiology and Imaging systems within a healthcare setting, including familiarity with PACS, RIS, DICOM and HL7 standards.