Sr Program Manager

Overview

Hybrid
Depends on Experience
Contract - W2

Skills

Artificial Intelligence
Business Analysis
Business Operations
Business Process
Communication
Content Creation
Data Analysis
Data Domain
Documentation
Generative Artificial Intelligence (AI)
Innovation
KPI
Management
Microsoft Excel
Microsoft PowerPoint
Microsoft Visio
Optimization
Organizational Change Management
Process Automation
Project Management
Regulatory Compliance
Reporting
Resource Allocation
Return On Investment
Risk Management
Training
Work Breakdown Structure

Job Details

Title: Senior Program Manager

Location: NYC- NY (Hybri 3 days)

NYC- NY- 60 miles within local candidate.

Interview- Video- 2 rounds

Active LinkedIn

Having exposure to AI in the workplace will be a huge plus.

Team/Role Overview
The Operations Optimization and Enablement team ( OOE ) sits within the Operations Division which is part of the Chief Operating Office. OOE partners with the Data and Regulatory Operations functions in defining strategy and associated operating models and managing program execution. We are solutions oriented and leverage deep domain expertise to make an impact across all core operations functions. We are also looking for someone passionate about using cutting-edge AI tools to produce engaging and high-quality content. You will be a key player in expanding our content creation capabilities and driving audience engagement.
What you ll do
The Project Manager/Business Analyst is responsible for project management and analysis related to multiple strategic work efforts across Data & Regulatory Operations. The role holder will be involved in a variety of workstreams such as;

Project Management:

  • Lead and manage projects from initiation to closure, ensuring projects are delivered on time, within budget, and meet quality standards
  • Develop comprehensive project plans, including scope definition, work breakdown structures, resource allocation, and risk management plans
  • Monitor project progress, track milestones, and proactively address any roadblocks or issues
  • Communicate project status, risks, and changes to stakeholders effectively
  • Facilitate project meetings, workshops, and stakeholder discussions

Business Analysis:

  • Elicit, analyse, and document business requirements through interviews, workshops, and document review
  • Model and analyse business processes to identify areas for improvement and optimization
  • Translate business needs into clear, concise, and actionable technical specifications
  • Validate and verify solutions to ensure they meet business requirements
  • Communicate business requirements and analysis findings to technical teams and stakeholders

GEN AI Strategy and Initiatives:

  • Develop a comprehensive operational strategy for leveraging generative AI to improve efficiency, automation, and innovation within our core business processes
  • Identify key operational areas where generative AI can have the biggest impact, process automation or data analysis
  • Conduct thorough assessments of existing processes and systems to determine the feasibility and potential ROI of integrating generative AI solutions
  • Develop detailed implementation plans, including timelines, resource allocation, and key performance indicators (KPIs)
  • Lead cross-functional teams to execute the implementation of generative AI solutions, ensuring alignment with overall business objectives
  • Develop training programs and documentation to support the adoption of generative AI tools by operational teams

Risk and Control

  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Client, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency

What we ll need from you
Extensive experience in business analysis and project management roles, specifically within the Data domain
Ability to engage with multiple stakeholders across business, operations, technology and compliance, including those at senior levels
Ability to rationalize and work through organizational change. Proven track record in terms of evaluating process performance across key metrics and envisioning ways to reengineer the process to create significant improvement across all key variables
Consistently demonstrates clear and concise written and verbal communication
Comprehensive knowledge of the principles of business analysis
Experience in designing business process models and solutioning in order to support strategic design decision
Proven ability to manage complex and variable issues with substantial potential impact by weighing various action plans and balancing potentially conflicting need
Proficiency in MS Office (Word, Excel, Visio, PowerPoint) with extensive experience using Excel for data analysis
Minimum 10 years of experience

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