Overview
On Site
USD 60,000.00 - 60,000.00 per year
Full Time
Skills
Technical Support
Commodities
Documentation
Firewall
Switches
Computer Hardware
Project Lifecycle Management
Onboarding
Network
Customer Service
Job Details
IT support is a commodity but AMAZING customer service is not! The Network Technician (Project Implementer) is responsible for the following: - Travel to new client onboardings to perform network documentation, toolset deployment and network assessments. - Install Firewalls, Switches, Access Points and Phone systems as part of project deployment. - Document all network and client changes that occur during new hardware deployment. - Ensure highest level of availability for network resources and maximize uptime throughout the project lifecycle. - Communicate in a knowledgeable, yet approachable, language with the client to allow understanding of complex terminology and practices by the client. - Complete additional onboarding tasks as assigned by the Project Manager and Technical Project Manager. Secondary Responsibilities: When not travelling for projects, the Network Technician/Project Implementer will assist with local/regional IT tasks for Reynolds and Reynolds and KeyTrak. Company Overview: Proton Dealership IT is a division of The Reynolds and Reynolds Company. Proton Dealership IT provides support and amazing customer service to automotive dealerships across the nation.
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