Office Assistant/Receptionist

Role: Office Assistant/Receptionist
Location: Washington, DC (Onsite)
Duration: 12+ Months

Role Overview:

This position is for an Office Services Assistant/Receptionist supporting the C-Suite executive office Washington, DC location. As the first point of contact for senior executives, CEOs, high-profile visitors, and business partners, this role requires a polished, professional demeanor and exceptional customer service skills.

Job Responsibilities:

• Serve as the primary point of contact at the reception desk, greeting and assisting executives, clients, contractors, and distinguished guests with professionalism and discretion.
• Manage incoming calls, correspondence, and inquiries, ensuring prompt and courteous communication.
• Oversee visitor check-in and badge distribution, maintaining a welcoming and secure process.
• Maintain a professional and organized front desk, lobby, and reception area, ensuring it reflects the standards of a C-Suite office.
• Provide personalized assistance to visitors and employees, including answering questions, offering directions, and coordinating with other departments as needed.
• Ensure amenities and common areas are clean, stocked, and presentable at all times.
• Coordinate and support conference room reservations, set-ups, and special requests for meetings and events.
• Set up, rearrange, and monitor conference room furniture, AV equipment, and supplies to accommodate different meeting requirements.
• Monitor and report any maintenance or equipment issues promptly
• Monitor and report any maintenance or equipment issues within conference and meeting spaces to ensure all areas are fully functional.
• Perform additional receptionist and office support duties as assigned.
• Assist with onboarding and offboarding processes for new hires or departing employees, including preparing welcome materials and coordinating workspace setups.
• Prepare, edit, and distribute internal memoranda, communications, or reports at the request of executive staff.
• Coordinate catering and hospitality services for meetings, events, and VIP visits.
• Support the organization of office events, celebrations, or recognition activities, helping to foster a positive work environment.

Job Qualifications:

• Intermediate proficiency in Microsoft Excel, Outlook, PowerPoint, and Word (skills assessment may be given)
• Strong written and verbal communication, including accurate spelling, grammar, punctuation, and syntax (skills assessment may be given)
• Experience as receptionist, administrative assistant, office coordinator, or supporting executives in a corporate environment
• Knowledge of office services practices and procedures
• Excellent interpersonal, organization, and communication skills
• Ability to interact professionally with senior executives, VIPs, and high-profile visitors
• Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.
• Strong attention to detail and commitment to providing exceptional service.
• Reliable, proactive, and adaptable, with the ability to anticipate needs and resolve issues quickly.
• Professional demeanor with excellent interpersonal and communication skills, both verbal and written.