Desktop Support Technician

  • New Braunfels, TX
  • Posted 23 days ago | Updated moments ago

Overview

On Site
USD 45,000.00 - 55,000.00 per year
Full Time

Skills

Remote Support
Provisioning
Antivirus
Microsoft
Mobile Devices
Master Data Management
VoIP
Servers
Cloud Computing
Network Monitoring
Firewall
Switches
Network
Computer Networking
Microsoft Windows
RMM
Remote Monitoring
Kaseya
PSA
Communication
Management
Writing
Attention To Detail
Productivity
Customer Service
Multitasking
Organizational Skills
Android Development
Cisco
Citrix
Dell
Active Directory
Backup
Computer Hardware
Configuration Management
ConnectWise
Network Cabling
Microsoft Office
Mobile Device Management
Finance
Accounting
Marketing
Legal
Customer Support
Online Training
Artificial Intelligence
Insurance
.NET

Job Details

Description

On-call rotation and after hours as needed.

Installation and configuration

Provisioning and system setup for new hires.

Install antivirus software and ensure virus definitions are up to date.

Maintaining, Deploying, and managing Microsoft Entra, Intune, O365.

Managing and deploying mobile devices using an MDM such as Addigy.

Configuring and deploying VOIP solutions.

Building and deploying file servers and cloud computing solutions

Network monitoring

Network firewall and switch administration and maintenance.

Optimizing and maintaining network software and hardware.

Monitors alert systems and takes appropriate action as per guidelines.

2.2 Minimum Position Requirements

Minimum of 2 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows workstations, O365, Entra, and Intune.

Experience with RMM (remote monitoring and management) tools a plus, such as ConnectWise or Kaseya.

Having a working knowledge of a PSA tool, such as Autotask, is a plus.

Excellent verbal and written communication skills and comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology.

Possesses strong organizational and time-management skills.

Experience writing proposals for and implementation of technical solutions to fulfill business needs.

Results-oriented, self-motivated, efficient, detail oriented, reliable, and a team player

Strong understanding of technology and business productivity systems

Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills.

Requirements

Android Development, Cisco Technologies, Citrix Technologies, Computer Hardware, Dell Technologies, Active Directory, Apple Devices, Backup Technologies, Computer Hardware, Configuration Management, ConnectWise, Intune, Intune, Network Cabling, Microsoft Office 365, Mobile Device Management

Call today for Immediate Consideration!

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