Overview
On Site
Accepts corp to corp applications
Contract - W2
Contract - Independent
Contract - 6 month(s)
Skills
UI
Network
Microsoft
Tier 1
Cloud Computing
Recruiting
Partnership
Knowledge Transfer
Training Delivery
Performance Metrics
Information Technology
Criminal Justice
Organizational Skills
Camtasia
Enterprise Software
Adult Education
Communication
E-learning
Articulate Storyline
RoboDemo
Learning Management
LMS
Public Sector
Oracle Linux
Workflow
Legal
Change Management
Organizational Change Management
Regulatory Compliance
ADA
Section 508
Instructional Design
Project Management
PMP
PRINCE2
Training
Training Management
Management
Mentorship
Job Details
CCS Global Tech is a rapidly growing Information Technology company with a diverse portfolio of technology products and services and a large network of industry partnerships. With over 22 years of being a successful business with a global talent pool and presence, CCS is a certified Microsoft Gold Partner and specializes in delivering expert Microsoft based solutions for technical and business needs. We have been recognized by Inc. 500 Magazine as one of the fastest growing small companies in the Unites States.
we are a Tier 1 vendor for the City and County of San Francisco for Cloud Services, Staffing Services and Training Services. For this multi-year opportunity with a diverse set of needs to address, we are currently focusing on establishing partnerships with individuals as well as companies who can help us enhance our overall service portfolio, cut lead times, and ultimately help us deliver successfully. We currently hold sizable Government accounts in the San Francisco bay area including City and County of San Francisco, San Mateo County, and Santa Clara County.
We take great pride in our global reach and local influence. Your experience alongside our highly skilled and talented internal team who guide you along the way, offers key insights into what helps you stand out in a competitive job market.
If you are a partner company, please submit resumes with contact information of your own W2 Consultants only. Submitted consultants are expected to have excellent communication skills.
Roles/Responsibilities:
- Develop and execute a comprehensive training strategy aligned with the CCMS implementation timeline and project goals.
- Design and develop instructional materials using adult learning principles and instructional design best practices.
- Lead and facilitate training sessions for end-users, super users, and trainers, ensuring knowledge transfer and system adoption.
- Coordinate and mentor a team of trainers or instructional designers, ensuring consistency and quality in training delivery.
- Monitor training effectiveness through feedback, assessments, and performance metrics; refine training programs based on findings.
- Support organizational change initiatives by promoting user engagement, addressing resistance, and reinforcing new workflows and behaviors.
- Serve as a liaison between technical teams and end-users to ensure training aligns with system updates and user needs.
Mandatory Skills:
- Bachelor's degree in Education, Instructional Design, Information Technology, Criminal Justice, or a related field.
- 5+ years of experience in training development and delivery for enterprise software implementations.
- Proven experience leading training efforts for large-scale IT projects, preferably in government or judicial environments.
- Strong understanding of adult learning principles and instructional design methodologies.
- Experience with case management systems or similar judicial/public sector applications.
- Proficiency in developing and delivering training using various modalities (in-person, virtual, e-learning).
- Strong project management and organizational skills, with the ability to manage multiple priorities.
- Excellent written and verbal communication skills, including the ability to communicate technical concepts to non-technical audiences.
- Proficiency with e-learning tools (e.g., Articulate Storyline, Adobe Captivate, Camtasia) and Learning Management Systems (LMS).
- Ability to work collaboratively with cross-functional teams, including IT, business units, and external vendors.
- Experience in designing and delivering training for enterprise software systems.
- Ability to create instructional materials using adult learning principles.
- Proven ability to lead training efforts in large-scale IT implementations.
- Strong organizational and project management skills.
- Excellent verbal and written communication skills.
- Ability to explain technical concepts to non-technical audiences.
- Familiarity with e-learning tools (e.g., Articulate Storyline, Adobe Captivate).
- Experience using Learning Management Systems (LMS).
- Understanding of case management systems or similar judicial/public sector applications.
- Ability to work effectively with cross-functional teams, including IT, business units, and vendors.
Desirable Skills:
- Experience with specific CCMS platforms (e.g., Tyler Odyssey, Journal Technologies, or equivalent).
- Familiarity with court operations, judicial workflows, and legal terminology.
- Experience conducting training needs assessments and user readiness evaluations.
- Knowledge of change management principles and experience supporting organizational change initiatives.
- Experience developing accessible training materials in compliance with ADA and Section 508 standards.
- Certification in instructional design (e.g., ATD, CPTD), project management (e.g., PMP, PRINCE2), or training (e.g., Certified Professional in Training Management).
- Experience managing or mentoring a team of trainers or instructional designers
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.