IAM Business Analyst

We are seeking a dynamic and technically-oriented Business Analyst to support the discovery, planning, and implementation of a large-scale Identity and Access Management (IAM) transformation, including Okta integration and user lifecycle management workflows. This role requires deep collaboration with our solution architect, and a proactive, adaptable mindset suited to fast-paced environments with evolving requirements.

Key Responsibilities:
? Partner closely with solution architect to support the design and documentation of IAM solutions.
? Own and iterate on business process diagrams, swimlanes, and workflows using Lucidchart.
? Translate high-level solution designs into refined business and technical requirements.
? Document and manage requirements in Jira and collaborate with cross-functional teams using Confluence.
? Facilitate meetings, take structured notes, and develop visual documentation that communicates the business flow and informs downstream technical design.
? Contribute to planning for user migration strategies from legacy identity systems; refine plans for each deployment based on a shared core migration framework.
? Maintain clear and structured documentation aligned with Agile/Scrum practices.
? Support change management by adapting to evolving requirements and business priorities.
? Communicate effectively across both technical and non-technical stakeholders.

Required Qualifications:
? Prior experience on Identity & Access Management (IAM) projects (e.g., Okta, SailPoint, One Identity, etc.).
? Experience on multiple IAM deployments or migrations.
? Familiarity with enterprise-scale environments, user lifecycle management, and system integration initiatives.
? Demonstrated experience as a Business Analyst in software development or IT consulting environments.
? Demonstrated ability to support technical design efforts and mature partially completed solution designs.
? Proficiency with Lucidchart, Jira, and Confluence.
? Experience working within Agile/Scrum delivery teams.
? Strong skills in business process mapping, workflow analysis, and requirements gathering.
? Excellent written and verbal communication skills.
? Ability to thrive in a collaborative, fast-moving environment with ambiguity and shifting priorities.

Ideal Candidate Traits:
? Collaborative, flexible, and comfortable with brainstorming and rapid ideation.
? A problem solver who takes initiative and can pivot quickly based on team or customer needs.
? Embraces ambiguity and frequent requirements changes as a natural part of solution discovery.
? Not rigid?prefers dynamic, iterative solution-building over strictly linear processe


Benefits:

York Solutions Offers a generous benefits package for eligible full-time employees:

• BCBS Medical with 3 Plans to choose from (PPO and High deductible PPO plans with Health Savings Program)
  
• Delta Dental plan with 2 free cleanings and insurance discounts
  
• Eye Med Vision with annual check-ups and discounts on lens
  
• Life and Accidental Death Insurance paid by company
  
• John Hancock 401(k) Retirement Plan with discretionary company match up to 5%
  
• Voluntary Insurance programs such as: Hospital Indemnity, Identity Protection, Legal Insurance, Long Term Care, and Pet Insurance.
  
• Flexible work environment with some remote working opportunities
  
• Strong fun and teamwork environment
  
• Learning, development, and career growth