Customer success engineer

Overview

On Site
$40.0000 - $42.0000
Full Time

Skills

router
CCNA
Security

Job Details

Title: Customer Success Engineer

Duration: 12 Months (Possibility of extension)

Location: Hybrid/Plano, TX 75023

Pay Range: $40-$42/hourly



Skills:


  • 5 years of experience in network security engineering, operations, support, or professional service, or similar roles.

  • Working knowledge of security platforms is highly desirable.

  • Experience with Enterprise network products (router, switch, servers, wireless, monitoring, management) is highly desirable.

  • Working knowledge of Windows, Mac, and Linux operating systems is highly desirable.

  • Network Security certification from (PCNSA, PCNSE) or CISSP, CCNA, CCNP, CCIE, or similar is highly desirable.

  • Proven results as a trusted technical advisor, interacting with client teams at various levels of technical and non-technical depth.

  • Experience in customer escalations, account management, and project management.

  • Ability to thrive in a matrixed team environment, anchored by our values of Collaboration, Disruption, Execution, Inclusion, and Integrity.


Benefits:



  • The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, life insurance, long-term disability insurance, short-term disability insurance, paid parking/public transportation, paid time off, paid sick and safe time, hours of paid vacation time, weeks of paid parental leave, and paid holidays annually as applicable.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.